The hotel is located in a great neighborhood, next to an underground station and in a great part of town. Hotel facilities are clean and well-maintained. The staff is friendly and helpful.

Not one thing.

The value for money was excellent, with comfortable rooms and a fantastic location. The staff at this hostel were incredibly friendly and attentive, making my stay even better.

The hotel breakfast menu could be improved with more variety and options for guests.

The location of the hotel was excellent, with a nice leafy park where walking tours started from and plenty of good restaurants nearby. It was right in the center, making it convenient to explore the city and it was also close to the bus terminals. The rooms were spacious and comfortable, with clean bathrooms and a well-equipped shared kitchen. The staff was friendly and helpful, and the breakfast spread was fantastic, including delicious watermelon.

Some guests mentioned that the hostel could get noisy at times due to its social/party atmosphere.

The value for money at this hostel was excellent and the room was cozy and comfortable. The location was perfect, close to a beautiful park and plenty of restaurants and cafes. The staff at the hostel were incredibly friendly and helpful throughout our stay.

Food for breakfast could have been better, perhaps with a wider variety of options.

amazing stay at a hostel in Santiago! Clean rooms, friendly staff, and a great location near the city center. The breakfast was delicious, and there were fun activities to do every day. Definitely the best hostel experience in Chile!

Shower temperature was inconsistent.

Friendly staff, helpful during protests, comfortable and clean hostel, various communal areas to hang out, ideal location for getting around.

Cannot find any fault.

The staff were very friendly and helpful, always willing to provide suggestions for activities and give directions. the location was great, with easy access to a beautiful park and close proximity to public transportation. Another advantage was the availability of large security lockers for keeping valuables safe.

During my stay over New Year's, there was no hot water in my room. This issue was not mentioned beforehand and made my stay less enjoyable.

The staff was incredibly friendly and helpful. the breakfast was delicious and had a great variety of options to choose from. Plus, it was included in the price of our room. the hotel's location was perfect, as it was easily accessible to public transportation and close to many popular attractions. We loved being able to explore the city conveniently. the hotel had a beautiful rooftop terrace where we could relax and enjoy the views of the city.

The rooms were a bit small, but it wasn't a major issue for us since we spent most of our time exploring the city. our xmas experience at this hotel was fantastic!

Excellent breakfast selection, surpassing other hostels in the area. Friendly and helpful receptionist. Comfortable and cozy TV room. Convenient location near restaurants, museums, and clubs. Definitely a hostel to revisit.

We had a fantastic stay at this hotel. The location was excellent, with the metro station right next door and the city center within walking distance. The staff was incredibly helpful and welcoming, going above and beyond to assist us. The hotel facilities were great, with three communal areas and a pool table. The breakfast was delicious, with a variety of fresh fruits, bread, and milk.

Everything was fantastic.

Best aspects were the great location, close to restaurants and bars, next to a park, and out to the clubs. The staff was really friendly and helpful. No negatives from this place.

Friendly staff, clean and centrally-located. Large common room for meeting other travelers. Varied breakfast and hot showers with great water pressure. Repeat visit without hesitation. Unchanged high standards from last year.

Great location - near many good restaurants. Fantastic staff - allowed early check-in and organized airport taxi and tours. Clean and well-equipped hostel with friendly, helpful staff. Fantastic value for money. Highly recommend - will stay again.

Felt like in a fairy, no complaints whatsoever.