The pool area is perfect for families with kids - it's like a little resort in the middle of the busy city. The poolside services, including food and drinks, are fantastic. Plus, the rooms are clean and the beds are super comfortable. The buffet breakfast is also included and offers a great selection.

Felt snug, but nothing to complain about.

Breakfast met expectations, good variety. The building could use renovation, looks a little old. Considered one of the best hotels in Ecuador. Secure and clean environment. Cleaning lady Christina and night manager Bolivar were helpful. Pool area great for kids, resort-like feel. Buffet breakfast included.

The staff provided helpful and friendly service throughout our stay.

Food for breakfast could be improved with a wider variety of options.

We had a wonderful stay at this hotel. the staff went above and beyond to make our experience enjoyable. the front desk agent was phenomenal, ensuring that we were well taken care of after our delayed flight. the poolside bartender was delightful, providing excellent service. the hotel itself had all the amenities you would expect from a Hilton venue. the breakfast selection was very good, with a large buffet offering many options. Our room was spacious and soundproof, and we had access to the executive lounge which had a daily happy hour with delicious snacks. the gym was well-equipped with Lifefitness equipment, and the pool was perfect for swimming laps. we had a fantastic experience and would highly recommend this hotel.

Nothing, it was perfect. 👌

I recently had the pleasure of staying at Hilton in Guayaquil and I must say, it was a delightful experience. The room I stayed in was spacious and well-appointed, providing all the comfort and convenience I needed. The hotel's airport shuttle service was a huge plus, making my arrival and departure hassle-free. The breakfast options were varied and delicious, setting me up for a day of exploration. The pool area was also a great spot to relax and unwind, with excellent service from the bar and restaurant staff. I also had the opportunity to dine at the steak restaurant, which exceeded my expectations with its delectable food and top-notch service. I highly recommend this hotel for its excellent amenities, convenient location, and exceptional service.

The value for money at the Hilton was excellent, with a spacious and clean room that had all the necessary amenities. The location was convenient and safe, and the staff treated us with professionalism and went above and beyond to assist us during our stay. We particularly appreciated their help in arranging transportation and their friendly service at the pool area.

Hotel breakfast could have been improved with a wider variety of options to choose from.

During my stay, I was impressed with the location of the hotel as it provided easy access to the attractions in South America. the hotel had an academy, which was a great advantage for those looking to stay active during their trip. The room was spacious and comfortable, with a clean and well-appointed bathroom. The service provided by the staff was excellent, ensuring a pleasant and hassle-free stay. The breakfast buffet offered a wide variety of delicious food, catering to different tastes. The hotel also had several on-site facilities, such as a pool area and shops, adding to the overall convenience and enjoyment of the stay.

There were some instances where the noise from the traffic outside could be heard, causing some disturbance.

The hotel had everything I needed - a beautiful pool with a swim-up bar, multiple dining options, a spa, and even a gym. The location was great, too.

The manager was such a delight, especially when charging me almost $100 for having friends in my room. Very reasonable, don't you think?

Convenient location, helpful staff, professional service, well-equipped amenities, great breakfast.

Nothing everything was great.

We had an amazing stay at this hotel. The cleanliness was outstanding, with everything in our room marked as clean and well-maintained. The hotel facilities were impressive, including a relaxing area with an academy, massage services, and indoor and outdoor swimming pools. The location was excellent, close to the attractions and within walking distance to a new boardwalk along the river. Additionally, the breakfast offered a wide variety of options, and the staff was very courteous.

No issues.

Pleasant New Year stay! Close to the airport and had a convenient shuttle service. , loved the large pool and fitness room. The live entertainment at the bar was a nice touch.The hotel offers a pick-up service from the airport, which made our arrival hassle-free. We also enjoyed the wide range of dishes offered at the breakfast buffet.

The neighborhood didn't offer much, so we had to rely on taxis to explore the city. , the gym was quite hot with no fans or proper ventilation.

The pool area with kids' services, resort-like feel, clean rooms, comfortable beds, good buffet breakfast, secure environment.

It was all superb.

I recently stayed at a quality hotel near the airport. The pickup service was excellent, with the shuttle bus waiting for us at the arrivals area. The location was convenient, close to a major shopping mall and dining options. The breakfast buffet and steak/seafood restaurant were fantastic, and the spa offered quality massages. The pool area was modern and clean. The concierge was extremely helpful in organizing a personalized city tour. I would recommend this hotel for its amenities and great service.

The breakfast buffet was absolutely amazing - a wide variety of delicious food options that exceeded my expectations. The pool was also mind-blowing, as it was huge and exactly as depicted in the pictures. The facilities were top-notch and the attention from the bellman and reception was super-friendly. The entire crew was great, ensuring a clean and safe environment. a close-to-perfect stay with everything I needed, making me feel taken care of in every way. The rooms were just jaw-dropping - with an unbelievably massive bed and impeccable cleanliness. The bathroom was huge and the shower was fantastic, complete with all the basic necessities. Despite the hotel appearing slightly old, it still impressed me with its great service and facilities. It's undoubtedly one of the best hotels in the country. However, on an international level, especially compared to places like Dubai and Singapore, it may fall a bit short in terms of being a true five-star experience. But considering everything, it exceeded my expectations and left me feeling amazed.

The hotel offered great amenities and facilities, including a large pool, spa, and fitness room. The location was also convenient, being close to the airport and offering a shuttle service. Additionally, the staff were friendly and helpful, making our stay enjoyable.

We were the cleanliness of the hotel, specifically the dirty floors in our room. The toilet seat also had a problem of coming off its hinges, which was quite unpleasant.