I had a wonderful experience staying at Best Western. the hotel has a charming old-school elegance that I really liked. the front desk provided excellent service, and I was impressed by the spacious room on the 4th floor. the separate toilet in the room was convenient, and the bathroom was excellent with a bath and shower. the location of the hotel, opposite the train station on a characterful square, was great. It was quiet, yet the Old Town was within easy walking distance. the in-house restaurant was very good, with a fantastic selection of wine and outstanding service.

Don't have any issues at all. 👍

The value for money at Best Western Plus in Rouen was excellent - a nice room, comfortable bed, and clean bathroom. The location was great, just a short walk from the Cathedral and Old Market quarter. The staff were friendly, helpful, and spoke excellent English.

The breakfast could have been better with more options.

The hotel is conveniently located in front of the train station, making it easy for guests to access transportation. Additionally, it is within walking distance of the city center, allowing for exploration of the cathedral and river. The rooms are clean and comfortable, with a good water pressure in the showers. The breakfast offered a variety of options and the staff were friendly and efficient.

The restaurant food was not up to par and the restaurant location felt unsafe at night.

Cleanliness, hotel facilities, location right next to central station, staff. We had an outstanding stay at this hotel! The room was spotless, and the hotel facilities were top-notch. The best part was the location - right next to the central station, making it incredibly convenient for exploring the city on foot. The staff were friendly and helpful, ensuring we had everything we needed. we couldn't have asked for a better experience.

Absolutely nothing.

We had a lovely stay at this hotel. The location was perfect, right in the center of everything. The staff was friendly and helpful, making us feel welcome from the moment we arrived. The room was comfortable and clean, with modern amenities that made our stay even more enjoyable. We especially appreciated the in-room tea and coffee facilities, as well as the mini-bar. The hotel also provided a range of services, such as room service and dry cleaning, which added to the overall convenience of our stay.

This hotel is a great choice for families looking for a comfortable and convenient place to stay.

Had a wonderful Christmas experience at this adorable city centre hotel. the bed was very comfortable and the bathroom was very nice too. the location was super convenient, it was just a 15 minutes walk to the main attractions. Another great advantage was that the staff was very friendly and accommodating. They went above and beyond to make our stay enjoyable.

The only thing we disliked was the noise from the street early in the morning. the windows were double glazed but if you opened them, be ready to hear the constant noise.

Air-conditioned room, helpful staff, information about light show, easy walking distance to old quarter, quiet location.

Can honestly say there wasn't anything not to like.

Located within a 10-15 minute easy walk of all the major old city sites such as the Musee des Beaux Arts, Palais de Justice, cathedral, Place du Vieux Marche, and Joan of Arc attractions, this hotel is in a prime location. Its proximity to the train station makes it convenient for travelers arriving by train. Inside the hotel, the rooms are comfortable and clean, with modern fittings and a charming old-world style. The staff is friendly and efficient, ensuring a pleasant stay. The breakfast served is delicious and satisfying.

The elevator at the hotel is quite small and cramped.

I had a fantastic stay at a great little hotel in a convenient location. The reception staff were friendly, spoke English well, and provided excellent service. My room, although a bit dated, was comfortable and clean. The bathroom was spacious with excellent water pressure in the shower. The breakfast included in my room rate was delicious and offered a wide selection of options. The hotel's restaurant served fantastic food for dinner. The room was quiet and the free wifi was reliable. I highly recommend this hotel.