During my stay at Grand Hyatt, I was delighted with the hotel's prime location near Tenjin and the Canal City shopping complex. Being just a short walk away, there was no shortage of things to do and explore in the area. Additionally, the room provided a comfortable and pleasant stay, ensuring a peaceful night's rest.

our recent stay at Grand Hyatt in Fukuoka surpassed all expectations. The spacious room, friendly staff, and convenient location near the mall and park made for a truly enjoyable experience. Thank you, Grand Hyatt, for a wonderful stay.

Temperature control was off.

As bike riders, we loved the easily accessible location near Tenjin and Hakata stations, making it convenient for exploring the city. The hotel also offers a special parking facility for larger vehicles like ours. The spacious and well-appointed room provided a comfortable stay, and the amenities were top-notch. The bathroom was a highlight with its luxurious features, including a large bathtub, double shower, and even a TV. We also appreciated the attention to detail, with fresh yukata every night, slippers, robes, and high-quality toiletries. The friendly and helpful staff, particularly at the Bell desk, exceeded our expectations and provided exceptional service.

We felt like we were treated like royalty throughout our stay and had nothing to complain about.

We stayed at this hotel for Christmas and we were pleasantly surprised with the two complementary facts we were offered. the hotel's location is also ideal, as it is situated near many restaurants and temples. there was a walkway from the hotel that led directly to a shopping center, which was very convenient.

The hotel's rooms were a bit disappointing. They looked a bit old and aged, and we encountered some unpleasant smells.

The hotel is conveniently located near the train station, allowing for easy day trips. The concierge staff is excellent and the room is comfortable. The bathroom is spacious and modern. The staff is friendly and attentive. The hotel is connected to a large mall with plenty of shopping and dining options.

Nothing that I didn't like.

This hotel is a true luxury experience. the exclusive amenities provided in the room such as a Nespresso coffee maker and high-speed WiFi really exceeded my expectations. the spa center offered massage, beauty treatment, steam room, and sauna which were excellent. the location was also superb, with easy access to the train station and downtown areas.

The additional fee required to use the indoor swimming pool was unexpected. the breakfast could have had more variety like adding pancakes or waffles to the selection.

I had an amazing stay at this hotel. the location was excellent, with easy access to Canal City for shopping and dining. the room I booked with club lounge access was definitely worth the extra cost. Afternoon tea and happy hour with champagne and wine in the club lounge were a treat. the swimming pool and gym were well-maintained and enjoyable to use. the service throughout the hotel was outstanding, especially from the Bell desk. They were always warm, helpful, and went above and beyond to assist me. the room itself was spacious and comfortable, with a great view of the river. a fantastic experience at Grand Hyatt.

Didn't dislike anything about the property. 😊

The hotel is conveniently located adjacent to a shopping mall, making it easy to indulge in some retail therapy. It is also close to the bustling Tinsen district and major shopping areas, providing plenty of options for entertainment and dining. Furthermore, the hotel is just a stone's throw away from Hakata station, making it incredibly accessible for travelers.

Some guests have mentioned issues with the air conditioning in the rooms, which resulted in discomfort during their stay.

Conveniently located within a shopping center, with various dining and shopping options nearby. Helpful, efficient staff who strive to meet guests' needs. Connected to Canal City, a large mall with plenty of amenities. Good base for exploring Fukuoka and accessible to transportation hubs. Enjoyed a delicious set dinner at Wolfgang Pucks.

The hotel is located at The Canel City mall with restaurants and shops. The staff is friendly and can speak English well. The rooms are clean and the beds are comfortable. The breakfast includes a complimentary glass of Champagne for adults.

Felt cozy, nothing to complain about.

The shopping mall connected to the hotel is big enough for shopping. Easy access to Tenjin and Hakata station. The room is clean and comfortable. Baby cot provided as requested. Professional and friendly staff.

Felt just like home, no complaints at all.