Great value for the cost of the room. Service with a smile, they genuinely like to help you. The location was really convenient, close to shops and shopping malls.

The rooms definitely need updating, the carpet was old and the bathroom felt outdated. The lack of coffee offered on site, except for at breakfast, was a big disappointment.

It is also situated near the Railway station, providing easy access to transportation options. The staff is friendly and helpful, ensuring a pleasant experience. The onsen is a great place to relax and unwind after a long day of exploring.

The breakfast options are limited and could be improved.

sun royal hotel surpassed my expectations during this romantic trip. the service, view from the onsen, and proximity to shops and restaurants were outstanding. much better than my previous stay in kagoshima.

Poor english communication skills.

We had a wonderful stay at this luxurious hotel. The staff were incredibly friendly and spoke perfect English, making us feel right at home. They helped us with all our arrangements and treated us with traditional Japanese hospitality and elegance. The room was very comfortable with a balcony and a sitting area where we could relax and enjoy the view. The hotel also provided excellent room service and housekeeping, always ensuring everything was perfect for us. Another highlight was the free shuttle service, making it easy to explore the area. The onsen bath on the rooftop was a true indulgence, with hot spring water and a breathtaking view of the ocean and nearby volcano. We also loved the fact that there were plenty of dining options nearby, making it convenient for us to try different restaurants for our evening meals.

We highly recommend this place to everyone!

The location of the hotel is very convenient, as it is just across the road from a big mall and near many restaurants. Additionally, it is close to JR Kagoshima-chuo station which makes it easy to explore the city. The rooms are kept clean and tidy, and there is a view of the Sakurajima Volcano from the top floor onsen.

The hotel staff could improve their English communication skills, as it can sometimes be difficult to convey simple messages.

The hidden gem of this hotel is undoubtedly the rooftop Onsen. Imagine soaking in natural hot sea spring water while gazing at the majestic view of Sakurajima volcano. It's like having a personal spa with a front-row seat to nature's spectacle!

Bathroom faucet too low.

Wonderful staff, serving delicious and affordable Japanese meals. Great tourist info help. Strong safety measures. Superb volcano views. Good location near shops and convenience.

The view in the onsen at Kagoshima Sun Royal was absolutely spectacular. I could see the beautiful scenery while enjoying a relaxing soak. The staff were also very nice and helpful throughout my stay.

Phenomenal view, friendly staff, comfy beds, great value, onsen with volcano view.

It was all superb.

Great French cuisine and bay views at the 13th-floor Phoenix. Loved the Panorama spa with natural hot spring water. The colonial-style Trian serving a daily Western buffet breakfast was a delightful touch.

Of course, who wouldn't love a 90s inspired decor filled with stained and smelly rugs? So chic.

The hotel is conveniently located near a few little shopping centers, making it easy to explore and shop in the city area. It is also situated near the Railway station, providing easy access to transportation options. The staff is friendly and helpful, ensuring a pleasant experience. The onsen is a great place to relax and unwind after a long day of exploring.

The breakfast options are limited and could be improved.

Located in a central area, this budget hotel is close to JR Kagoshima-chuo station, making it convenient for exploring the major tourist sites. The rooms are spacious and well-designed, with comfortable beds and vintage furnishings. The staff provide excellent service, with friendly and attentive attitudes. The breakfast offers a variety of options, ensuring a satisfying start to the day.

The hotel lacks a rooftop Onsen for guests to enjoy.

The onsen on the top floor with hot spring water and a view of the volcano is mind-blowing! The staff, especially the French guy, were super helpful. The free shuttle bus and nearby airport bus stop are convenient. The view from the onsen is jaw-dropping, especially at sunrise. The room was small but comfortable, and the accessible lounge on the 12th floor offers a wonderful view. The staff always had big smiles and were ready to help. Free shuttle bus is a convenience.

The value for money at Sun Royal Hotel was amazing, and my room was comfortable and cozy. The hotel staff were incredibly friendly and helpful, making me feel welcomed and well taken care of. The view from the Onsen was absolutely breathtaking!

The breakfast option could be improved with more variety.

The hotel is conveniently located near a few little shopping centers, making it easy to find anything you might need during your stay. It is also close to the major tourist sites and JR Kagoshima-chuo station, which is very convenient for exploring the city and beyond. The hotel is also quite near the ferry terminal, making it a great choice for those planning to visit nearby islands.

There may be a language barrier for some guests, as only a few staff members are able to communicate in English.