Convenient location for food, shopping, and transportation. English-speaking staff with great customer service. Free phone provided with data, perfect for foreigners without a SIM card. Italian restaurant on the premises with delicious food and reasonable prices. Helpful concierge allows for luggage storage and easy transfers.

The hotel's location is unbeatable, just a 5-minute walk from the bustling Namba Station. It's situated in the heart of the Namba shopping district, making it convenient to explore Shinsaibashi and 道頓堀. The rooms are surprisingly spacious and immaculately clean. The hotel staff go above and beyond to ensure customer satisfaction.

Felt extremely well taken care of, couldn't have asked for more.

Clean, quiet, spacious room. Huge bathtub, coffee machine. Near shopping and food district. Convenient to Namba station.

It was all superb.

The room was spacious and easily accommodated my family of five. the hotel's location was excellent, as it was situated in the heart of the shopping district, near train stations, and a wide variety of restaurants and fast-food chains. the hotel offered a portable steamer for clothes and a no-fog mirror in the bathroom, which made our stay more comfortable.

Although the hotel's location was fantastic, the room could have been a bit bigger. We booked a triple room, but it felt cramped with three people and their luggage.

I recently stayed at a luxurious 4-star hotel in the heart of a bustling district and I couldn't have asked for a better location. This place is situated in a covered mall in the heart of Osaka's busy Namba district, which made it incredibly convenient for exploring the city. Everything was within walking distance - from the subway station to popular attractions like Dotonbori and Kuromon market. Plus, the hotel itself was surrounded by numerous restaurants and shops, giving me plenty of options for dining and shopping.

I would highly recommend this hotel to families looking for a luxurious and comfortable stay in this vibrant city.

The hotel is conveniently located in the heart of the city, making it easy to explore all the nearby attractions and tourist spots. It is within walking distance to multiple train and subway stations, allowing for easy transportation to even remote locations. The rooms are comfortable and clean, with amenities such as a deep bath tub and high-quality bed sheets. The staff is professional and multilingual, providing excellent service. Additionally, the area surrounding the hotel is filled with shops and restaurants, making it easy to find breakfast or enjoy a meal.

The lobby has a noticeable smoky smell, which can be unpleasant for some guests.

This place was perfect for me as there were many eateries within short walking distance. The location was extremely convenient, with shops and restaurants nearby. I could easily walk to popular attractions such as Kuromon Ichiba Market, Shinsaibashi, Ebisubashi, and Dotonbori. The staff at this hotel were very nice and friendly, making my stay even more enjoyable. The room amenities were great, including heating, air conditioning, and tea and coffee facilities. The hotel also offered services like dry cleaning and laundry, which was a big plus. I had a comfortable and pleasant experience.

The only drawback I experienced was that the staff were unhelpful when I requested assistance with the air conditioning. However, despite this minor inconvenience, I would still highly recommend this hotel to anyone.