The value for the money was excellent, with a clean and comfortable room. The location was convenient, and the staff treated me with exceptional kindness and professionalism.

The morning meal could have been improved with more variety and options.

I got great value for my money at Courtyard in Puebla. The room was clean and comfortable, and the location was convenient with a grocery store, cinema, and local Mexican restaurants nearby. The staff were amazing and provided helpful information.

Breakfast delights could be improved with more variety.

We had an amazing experience at Courtyard. The location was perfect, with a grocery store, cinema, and delicious local Mexican restaurants nearby. The staff, especially Emilio and the front desk team, were always helpful and provided us with smooth check-in and helpful information.

Despite this incident, the overall stay at Courtyard was enjoyable. It was quiet, the location was excellent, and the staff were amazing.

The room was comfortable. Nice area and location. Professional and friendly restaurant staff. Devoted and friendly breakfast service. Staff was friendly at all times.

Quiet location, convenient grocery store next door, cinema and local Mexican restaurants nearby. Helpful staff, especially Emilio and front desk team. Comfortable rooms, although a bit outdated. Good location, close to where we used to live. Friendly staff, clean rooms, comfortable beds. Okay gym.

We had a fantastic stay in this hotel. The room was comfortable, if a little outdated. It was in a great location, right in the center of the city. We loved that there was a grocery store nearby, which was perfect for us since we were there for a long stay. The hotel staff, especially Emilio and the front desk team, were amazing. They provided smooth check-in and helpful information whenever we needed it. the cleanliness, hotel facilities, and location close to the shopping center were all top-notch.

No issues.

Great location with an amazing grocery store nearby, cinema, and awesome local Mexican restaurants. Staff, especially Emilio and the front desk team, were always friendly and helpful. The room was clean and comfortable. The "breakfast" lady provided excellent and personalized service.

Felt relaxed, nothing to complain about.

The hotel is situated in a nice area, near a grocery store which was perfect for us during our stay. The location is also convenient, being in the centre of Puebla. The room was clean and the bathroom was well-maintained. The service was friendly and accommodating, with the staff being helpful and attentive. The breakfast buffet offered a wide selection of delicious food, including hot meals, tamales, omelets, and fresh fruits. The hotel also provided amenities such as a pool and valet parking.

There was a noise problem in some rooms due to the proximity to a bridge and the AC units, which affected my overall comfort.

We had a wonderful stay at this hotel. The location was perfect for us since we were in the center of the city. We also loved that there was a grocery store right next door, which was very convenient for our long stay. The staff here were exceptional and always went above and beyond to assist us. Emilio and the front desk team provided us with a smooth check-in process and gave us helpful information about the area.

We highly recommend this hotel to everyone.

Clean room, friendly breakfast service, helpful front desk staff, convenient location near grocery store, cinema.

The location was superb with an excellent grocery store next door and local Mexican restaurants nearby. The staff, especially Emilio and the front desk team, were always friendly and provided smooth check-ins and helpful information.

Felt like family, no reason to complain.

I recently stayed at this hotel and had a wonderful experience. The location was perfect - it was near a grocery store which was really convenient for our long stay. Plus, it was situated between shopping malls and close to points of interest. The staff were incredibly helpful and friendly, always going above and beyond to make sure we had a great stay. They even went out of their way to book a cab for our airport transfer, all at no extra cost. The room was clean and comfortable, and the breakfast service was personalized and delicious.

I highly recommend this hotel to my friends. The location is great, the staff are amazing, and the rooms are clean and comfortable.

Over Christmas we stayed at a hotel in Puebla, and we really enjoyed our stay! the location was perfect - we were able to walk to all of the local attractions, and there were plenty of great restaurants nearby. the room was clean and comfortable, with a huge bed and a flat screen TV. the staff was very friendly, and we appreciated the personalized service. the highlight of our stay was the breakfast - it was delicious and plentiful, with a great variety of options to choose from.

The biggest issue was the language barrier - many of the staff members did not speak English, which made it difficult to communicate and ask questions. there were some concerns around the security of the hotel - we felt like we were being watched and monitored, which was uncomfortable.

I had a fantastic stay at this hotel. The location was excellent, with a grocery store right next door, making it convenient for our long stay. The staff, particularly Emilio and the front desk team, were amazing and provided smooth check-in and helpful information. The room was nice and clean, and the breakfast lady offered personalized and friendly service.

Absolutely nothing.

The hotel offered great food and had a nice outdoor pool. the staff was very friendly and attentive, providing personalized service. the location was convenient, although the access was a bit complicated due to road works. I had a pleasant stay and had no issues during my three-night visit.

The air circulation in the room was poor, making it feel stuffy and warm. the air conditioning was noisy and disruptive, affecting my sleep quality.