The hotel is located close to banks, making it convenient for business travelers. Additionally, there are very good restaurants in the area, providing guests with plenty of dining options.

The hotel is not very close to downtown, which may be inconvenient for those looking to explore the city center.

Courteous and knowledgeable staff. Reservation mistake resolved without hassle. Fantastic breakfast with lactose-free and almond milk options. Good and seamless internet. Great and silent A/C.

We had a fantastic stay at this hotel! The staff was courteous and knowledgeable, and they quickly resolved a small reservation issue. The breakfast was fantastic with a wide variety of options, including lactose-free and almond milk. The internet connection was seamless throughout the hotel, and the air conditioning was great. The beds and pillows were extremely comfortable, and even our baby slept well in the pack-n-play provided. This hotel is our go-to in this city for its elegant atmosphere and excellent facilities, especially the safe and well-equipped bathrooms.

Everything is what I need and want.

Clean, convenient location near downtown and hospital. Friendly staff, early check-in available. Guarded parking, polite and helpful service.

Hotel Lucerna Hermosillo - Everything perfect! Quietly elegant, best beds, perfect bathrooms. Safe, hot water, safety grab bars, big showers. Gracious staff, excellent linens, wonderful restaurant and bar.

Absolutely nothing to say about dislikes.

The value for money at this hotel is exceptional, with clean and comfortable rooms. The location is convenient and the staff was polite and accommodating throughout our stay.

The breakfast option could be improved by offering a greater variety of choices.

The room was spotless, with nice views to the City. The food in the restaurant was delicious. The service from each person I had to deal with was excellent. I will definitely return here. The complimentary Wi-Fi was a good signal.

I had a fantastic stay at this hotel in Hermosillo. The staff was wonderfully gracious and knowledgeable, and the breakfast was fantastic with lots of little details included. The cleanliness of the hotel was top-notch, with excellent linens and a big shower with a non-slippery floor. The hotel is conveniently located within walking distance of the cathedral area and is near everything in this city.

Almost perfect.

The staff was friendly and the rooms were clean and well-appointed. The pool area was beautiful and the restaurant served delicious food. I highly recommend this hotel.

Room was clean and comfortable, shower area was spacious, and staff was friendly and helpful. Great pool area and excellent room service. Security guards at door were attentive and restaurant personnel were accommodating.

I recently stayed at this 4-star hotel and had a fantastic experience. The location was perfect for me, as it was situated in a business area with easy access to everything I needed. The staff was incredibly helpful and friendly, making me feel welcome from the moment I arrived. The room service was prompt and efficient, and the housekeeping ensured that my room was always clean and comfortable. Additionally, the hotel had a wide range of amenities, including a fitness studio, spa, and outdoor swimming pool.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The level of service and the quality of the facilities make it a top choice for both business and leisure travelers.

We recently stayed at this hotel and we had a fantastic experience! The staff was amazing, so friendly and welcoming. The rooms were clean and comfortable, with the most comfortable beds and pillows we've ever slept on. Even our baby slept better than usual in the provided pack-n-play. The facilities were elegant and well-maintained, with a modern lobby, restaurant, and lounge. The location was convenient, close to the Gallerias Mall and the Museum, and right by Palacio de Gobierno. The service was top-notch, with room service, car hire, and tour assistance. we had a wonderful stay here!

The only slight downside was that there was no sun at the pool and there were no towel racks at the sink. However, the positives of this hotel far outweighed these minor inconveniences.

We had a fantastic stay at this luxurious 4-star hotel. The location was perfect for us as it was situated in a bustling business area. The staff were extremely accommodating and friendly, allowing us to check in early without any hassle. The room was perfect after a long day of traveling, with a comfortable bed and a clean and spacious shower area. The breakfast was a delightful highlight, with a variety of options including lactose-free and almond milk. The internet connectivity was seamless throughout the hotel and the air conditioning was excellent and quiet.

Room was spacious and clean. Beds were comfortable. Hotel provided good food. Excellent pool with a nice breeze. Staff were friendly and spoke English. Hotel is located near a popular restaurant and strip mall. Nearby attractions for sightseeing

Pizza was greasy. Alcohol was watered down.

Clean rooms, friendly staff, great restaurant and bar, safe parking.

Nothing, no complaints at all.