We had a fantastic stay at a hotel located in the heart of a vibrant area with plenty of restaurants and bars. Our room was modern, clean, and comfortable, providing all the amenities we needed. The hotel was just a short walk away from the beautiful beach, making it convenient for us to enjoy the sun and sand. The receptionists were friendly and helpful, ensuring that we had everything we needed for a pleasant stay. We also appreciated being able to book tours at the reception for reasonable prices, allowing us to explore the area easily. we had a wonderful experience at Imperla Hotel and would highly recommend it to others.

Perfect central location, kind receptionist, well-isolated balcony, peaceful nights, easy access to buses, walking distance to beautiful Playa Norte.

Almost perfect.

We stayed at Imperla Hotel and had a fantastic experience. the rooms were new and spotless, with each one featuring a balcony facing the lively main street. Surprisingly, it wasn't noisy at night, thanks to the hotel's strict security measures and the soundproof doors. the location was excellent, right in the heart of the tourist area, just a short walk away from the ferry and Playa Norte. the staff, especially Alex, were incredibly friendly and spoke fluent English. the hotel had a modern feel, with fresh paint and clean amenities. We also appreciated the accessibility to a Smart TV and Netflix. it was a simple yet comfortable hotel with everything we needed.

Nothing, everything was great! 😊

We had a fantastic stay at Imperla Hotel! the location couldn't have been better - just a short walk from the ferry port and surrounded by bars, restaurants, and shops. Our room had a lovely balcony where we enjoyed the view, and thanks to the double glazing, it was quiet and peaceful at night. the bed was comfortable, the WiFi and air conditioning worked well, and the bathroom had a powerful shower. the staff were friendly and helpful, providing us with bottled water and beach towels. We also appreciated their luggage storage service.

Everything was spot on! 👌

The hotel was incredibly clean and well designed, with a minimalistic aesthetic that I really enjoyed. the location was perfect, right in the heart of the city and within walking distance of all the attractions. the hotel provided two small bottles of water, which was a nice touch.

One major drawback was the lack of a water cooler to fill our water bottles. there was no blanket on the bed, which was a bit uncomfortable.

Located directly in the city center on the main street, Imperla Hotel offers a convenient location close to the beautiful beach. The rooms are cozy and clean, with comfortable beds and nice views from the balconies. The staff, particularly Alex, is friendly and helpful, ensuring a pleasant stay. The hotel also offers large towels for the beach and has a small fridge to keep drinks cold. Additionally, there is a fantastic breakfast place next door.

The hotel could benefit from offering a water cooler for guests to fill their water bottles.

We had a fantastic stay at a hotel located just a short walk from the stunning beach. The room was clean and comfortable, with a very comfortable bed. The staff were friendly and attentive. The hotel was right in the city center, on the main street, making it convenient for exploring the area and trying out the amazing local restaurants.

The shower head could use some improvement as it sprayed in every direction.

had a great stay in Isla Mujeres, Imperla exceeded expectations! Friendly staff, comfy room, and perfect location.

Noise from outside was bothersome.

The location was perfect for our group of friends, with great eats, shopping, and a beach within walking distance. The hotel was quaint and the rooms were nice, modern, and clean. The staff, particularly Jorge and Alex, made our stay comfortable. We were able to easily book tours at the reception for reasonable prices.

We felt welcomed and had no complaints.

The hotel was based in a prime spot, right in the midst of everything. the rooms were clean and modern with comfortable beds. We particularly liked the complimentary beach towels provided by the friendly and available staff. the balcony overlooking the street was perfect for people-watching or enjoying a morning coffee.

The noise level from the surrounding streets could be a bit bothersome, especially at night. the beds were a bit small, and it would have been better to have something a bit bigger for a few days' stay.

Convenient location near ferry port, surrounded by bars, restaurants, and shops. Room with balcony overlooking bustling street. Quiet and comfortable with good double glazing and peaceful nights. Comfortable bed, efficient WiFi and air conditioning, and powerful shower. Helpful staff offering amenities like bottled water, beach towels, and luggage storage. Enjoyable stay, would return.

This hotel is perfectly located in the heart of the city, right on the main street. It is just a short walk away from the ferry port and centrally positioned for beaches, bars, and restaurants. The rooms are spotlessly clean and well-appointed, with balconies offering amazing views of the lively surroundings. The staff is friendly and helpful, ensuring a pleasant stay. the hotel provides essential amenities such as hairdryers, beach towels, and basic toiletries.

The only drawback is the absence of a memory-foam style fitted mattress topper, which could enhance the comfort of the bed.

The location of this hotel is excellent, just a short walk away from the ferry port and centrally located for beaches, bars, and restaurants. I was pleasantly surprised by the cleanliness and value for money of the room. The hotel provided a hairdryer, beach towels, and basic toiletries, which was convenient. The young man at reception was incredibly helpful and courteous throughout our stay.

The Imperla Hotel exceeded our expectations! The central location made it convenient to access restaurants, bars, and the beach within minutes. The modern and clean rooms were perfect for a comfortable stay. We loved the balcony which provided a great spot to enjoy our morning coffee or evening drinks while watching the street below. The staff was friendly, attentive, and ready to assist. a great experience!

We felt incredibly well taken care of during our stay, with no reason to complain.