the location was perfect - close to the main street but quiet enough for a peaceful stay. the breakfast box provided for our early morning elephant excursion was a thoughtful touch. the beautiful swimming pool was great for a refreshing dip, and the wooden property had a lovely jungle vibe. the hotel staff were friendly and helpful, organizing a private tour and cooking lessons for us. a wonderful experience.

Nothing to fault! 👍

Located in the outskirts of the city, down an alley which keeps things quiet without it being inconvenient. It's within walking distance to all the markets, making it a convenient location. The rooms are spacious and nicely decorated, with water, tea, and coffee provided. The buffet breakfast has a good variety of Asian and western options. The staff are friendly and helpful, creating a welcoming atmosphere.

The staff could improve their customer service and be more helpful with things like ordering taxis and making reservations.

stayed at this lovely hotel in chiang mai and had an amazing time! the staff was incredibly friendly and helpful, making us feel right at home. the rooms were cozy and beautifully decorated. loved the pool and free bicycles to explore the city. overall, a perfect stay!

Missing a warmer welcome and information about the hotel upon arrival.

Absolutely amazing hotel, lush greenery, friendly staff, unique rooms, great location.

Nothing.

Convenient location near main square and sights. Polite, empowered staff. Charming, well-designed rooms. Exceptional cleaning. Oasis-like pool area.

The location of this hotel is fantastic, as it is very near to the night market. You can easily explore the funky little streets and alleys of Chiang Mai and discover everything the city has to offer. The neighborhood is quiet, giving you a peaceful retreat after a day of exploring.

The room was spacious and beautifully decorated, providing a comfortable stay. The bathroom, although with a minor issue mentioned in the negative section, was overall clean and well-maintained.

We had a wonderful stay at this luxurious hotel. The location was perfect, just a short walk from the night market and old town. We loved being able to explore the city's attractions easily. The hotel's atmosphere was so relaxing, with its lovely courtyard and pool area. It felt like a peaceful oasis in the midst of a bustling city. The staff were incredibly friendly and helpful, making our stay even more enjoyable. We also enjoyed the delicious breakfast with a wide variety of choices. It was a great way to start our day.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We stayed at a beautiful wooden property with a jungle vibe and a stunning swimming pool. the hotel was located in a cozy and isolated part of the city, yet close to restaurants, bars, and the city center. the staff, especially the lady in charge of events, were super helpful and friendly. the cleaning staff were also diligent and friendly. the rooms were spacious and cozy, and we loved the unique style of each room. the breakfast was delicious and the pool area was perfect for lounging. the location was ideal, with easy access to delicious food, local bars, and shops. our experience at Banthai Village was amazing, from the pick-up at the train station to the transport to the airport. the staff treated us well, and the rooms were quiet, clean, and beautiful. We highly recommend this property for anyone visiting Chiang Mai.

Everything is what I need and want. 😊

The hotel had great facilities with a fantastic pool area and comfortable seating. the location was perfect as it was close to the city center and had easy access to local transportation. the staff was friendly and helpful, which made the stay easy and enjoyable.

The rooms were quite noisy with thin walls and loud footsteps heard from neighboring floors. the bathrooms had uncomfortable features like low toilet seats and slippery showers.