We got great value for our money at this hotel. The room was spacious and clean, with a lovely ambience. The location was perfect, with beautiful views of the river and close to restaurants and bars. The staff were friendly and helpful.

The breakfast offerings could be improved by including more options for vegans and vegetarians.

loved our stay at the hotel! the location was perfect for exploring the city, and the modern decor and scottish artwork added a nice touch. breakfast had great vegetarian options too.

slow and small lift

Speedy check-in, friendly staff, clean and comfortable room, nicely furnished, nice bathroom, well-cooked food.

Hard to think of anything.

I recently stayed at the Best Western in Inverness for a few days and had a fantastic experience. The staff were incredibly friendly and attentive, always going the extra mile to make sure our needs were met. One of the bar staff even took a keen interest in my aftershave, which was a nice personal touch. The hotel is perfectly situated in the heart of town, right by the river. The location couldn't have been better. The room was spacious and comfortable, and the hotel facilities were clean and of a high standard. The breakfast in the dining room was delicious, and the barman was very accommodating when we arrived late and managed to get us a coffee. I had previously stayed at the Palace years ago, and I can confidently say that it has improved in every way.

Recommend this hotel.

We had a wonderful stay at Best Western in Inverness. The spacious room had high ceilings and large windows offering stunning views of the river. The comfortable bed ensured a restful sleep. The convenient location made it easy to explore the city and the train station. Free parking was a bonus. I highly recommend this hotel.

We loved the upgraded room with stunning views of the river and castle. The hotel facilities were great, especially the newly renovated lobby and bar area. The pool was a winner, and the breakfast had a great selection with local fare. The staff was wonderful and friendly.

Nothing bad to say.

I had a fantastic stay at the Best Western in Inverness. The location was perfect, with beautiful views of the river. The staff were friendly and accommodating, making me feel welcome throughout my stay. The room was spacious and comfortable, providing a great night's sleep. The hotel facilities, including the swimming pool, added to the overall enjoyment of my stay. The breakfast was delicious, with excellent service. Despite a few minor inconveniences, such as limited parking and noise from neighboring rooms, I highly recommend this hotel for a wonderful stay in Inverness.

I had a great stay at this hotel. The location was perfect, with beautiful views of the river and castle, and it was just a short walk to the town center. The staff here really went above and beyond to make me feel welcome and ensure I had a great stay. The room was spacious and comfortable, with all the amenities I needed. The spa facilities were fantastic, and I enjoyed a relaxing swim in the indoor pool. The on-site restaurant served delicious food, and the service was top-notch. this place provided excellent service and had everything I needed for a luxurious and comfortable stay.

I highly recommend this hotel.

The view from the river side of the hotel was breathtaking! I loved waking up to the stunning scenery each morning. The breakfast had an extensive selection of fresh fruit and was very filling. I highly recommend this hotel for its location and breakfast.

During my Christmas stay, I really enjoyed the spa treatments and the pool at the hotel. the staff at the spa were helpful and made my experience very relaxing. Additionally, the location of the hotel was excellent. It was within walking distance of the town center and offered stunning views of the surrounding area.

One thing I didn't like about my stay was the parking situation. the car park at the hotel was very small and often full, which made finding a parking spot quite difficult.

Conveniently located establishment with scenic views of a famous castle. Easy parking facilities available. Delicious breakfast options with prompt room service. Modern reception, clean accommodation, and well-maintained amenities like the pool, sauna, steam room and Jacuzzi. Spa services available at reasonable cost.

The hotel is beautifully located right on Ness Walk, with stunning views of the river. My room was at the top of the building and I couldn't get enough of the raging river outside. The room service dinner I ordered was delivered promptly and was absolutely delicious. The beds were incredibly comfortable, and I got the best sleep I've had in a while. I highly recommend this hotel for its location, scenery, and exceptional service.

Upgraded on arrival, stunning castle view, walkable to town center, helpful staff, spacious rooms.

I had a wonderful stay here. The location is amazing - right on the riverbank and within walking distance to town centre. The service is impeccable - from the welcome drink to the room amenities such as tea and coffee facilities and room service. The leisure spa & wellness centre was top notch with a heated swimming pool, steam room, and massage services. The staff is very caring and gave us excellent service, working well to keep us happy.

Great for families, highly recommend!

The New Year getaway was overall quite pleasant, with some complimentary snacks and drinks upon our arrival and a nice view of the city from the window. the location was also quite convenient, in close proximity to the train station and with easy access to the city center. the breakfast was quite good, especially the freshly baked pastries.

The furniture looked old and worn out, and the heating system was not working properly, making it quite chilly in the room. the check-in process was quite slow and disorganized, which made the start of our stay quite stressful.