Excellent hospitality from courteous and friendly staff. The room was spacious, bright, and had a fan for the warm weather. Bathroom was also spacious with a towel warming rail and a fantastic power shower. The birthday surprise was a lovely touch with a complimentary drink and a plate of delicious treats. The choice for both breakfast and evening meals was very good. I highly recommend this hotel.

Lovely seafront hotel, friendly staff, delicious roast dinner, spotlessly clean room, well-stocked courtesy tray, professional and helpful staff.

It was all superb.

Great location, well-presented hotel, amazing staff, spotlessly clean and modern accommodation, nice selection of toiletries and refreshments.

Nothing to complain about at all.

The hotel had excellent facilities, including a spacious car park and convenient transportation options. It was located close to Prestwick airport and within walking distance of the sea. The cleanliness was impeccable, and the breakfast selection was plentiful. The staff were friendly and helpful throughout my stay.

For us, it was ideal.

Great rooms, spacious, good decor. Delicious cooked-to-order breakfast with a wide selection. Exceptional service from attentive staff. Convenient early check-in. Pleasant and friendly staff. Refurbished dining area. Plenty of parking. Relaxing and comfortable atmosphere.

Nothing, all was good.

loved my stay at this hotel! the location was perfect, staff were amazing, and the hotel itself was so stylish. exceeded my expectations and will definitely recommend to others. can't wait to stay again!

Window had a defect.

As a wedding guest, I had a delightful overnight stay at Carlton. The staff were incredibly friendly, the food was delicious, and the atmosphere was relaxing despite the busy Saturday night. Definitely worth recommending and will definitely return!

Would recommend this hotel.

Despite a full car park, the reception staff went out of their way to find me a table in the main dining area. The service from the restaurant staff was excellent and the meal itself was delicious and value for money. Kudos to the efficient staff and talented chefs at Carlton for providing such a wonderful dining experience. I would definitely return in the future. I highly recommend this hotel for its outstanding service and great food.

I had a really enjoyable stay at this hotel. The value for money was excellent, with reasonable bar prices and good coffee. The staff were also very friendly and welcoming, making me feel right at home. The rooms were clean and modern, with a nice selection of toiletries and refreshments provided. The large TV and comfy bed were a great touch, and I appreciated the extra pillow and additional heating source. my experience at this hotel was refreshing and surprisingly good.

While there were minor cosmetic issues within the hotel, they were easily overlooked.

The hotel's location between Ayr and Prestwick is fantastic for touring the west coast without traveling too far. The staff provided excellent service, and the basic amenities were all in good working order. The rooms were spacious and clean, with great bathroom facilities and ample storage space. The internet was fast and reliable, perfect for staying connected. The breakfast offered a wide variety of both hot and cold food options, and the prices for meals and drinks were fair. Additionally, there was excellent golf nearby for any golf enthusiasts.

The temperature in the rooms could have been a little warmer.

I recently stayed at a hotel in Prestwick and had a really pleasant experience. the location was fantastic, allowing easy access to explore the beautiful west coast without having to travel too far. The staff were amazing throughout my stay, providing great service and making me feel at home. The rooms were in good condition, and I really appreciated having a shower in the ensuite. Additionally, the breakfast included complementary items, which was a nice touch.

My stay was great and there was nothing that stood out as needing improvement.

our recent stay in prestwick exceeded expectations. carlton went above and beyond, providing a lovely double room with all the amenities. the staff, especially hollies, were incredibly helpful and made our stay even better.

Curtains hanging off in parts.

Friendly staff, ample parking, spacious rooms, delicious cooked breakfast. Good location, quiet despite proximity to busy road. Varied breakfast and evening menu, lovely outdoor seating area. Efficient check-in and check-out process.

During our city trip, we had a great experience with the food which was really tasty and abundant. the staff was helpful and welcoming. We also loved the excellent location of the hotel because we were able to reach all the major attractions easily from there.

On the other hand, the hotel lacked some basic amenities and facilities such as the absence of an elevator, which made it difficult to carry our luggage up to the room. the room was a little small and dimly lit.