I had a fantastic stay at this hotel. The staff were lovely and the room was clean and comfortable. The location was perfect for exploring the city, as it was just a short walk from popular attractions like the Tower of London and Tower Bridge. The hotel also had great transportation options, with the Tower Hill underground station just a 2-minute walk away. The breakfast was delicious and offered a wide variety of options to choose from. I got great value for my money.

Nothing all excellent.

Great central location, minutes from public transportation and main attractions. Spacious rooms with comfy beds and pillow. Excellent cleaning service. Helpful and friendly reception staff. Early check-in option available. Will definitely return.

I had a great stay at this hotel. The location was perfect, just a short walk from the Tube and attractions like the Tower of London and Tower Bridge. The hotel was very clean and modern, making it a comfortable place to stay. The staff were friendly and accommodating, even saving our luggage at the start and end of our trip. They even offered us an early check-in, which was a nice surprise. the service was excellent.

I would definitely recommend this hotel to others. It had everything I needed for a comfortable stay and the staff were fantastic.

Friendly and helpful staff made my stay at Novotel memorable. They went above and beyond to surprise my husband with a birthday card and cake in our room. The on-site restaurant and bar were lovely, and the breakfast was fantastic. The hotel's location was perfect for exploring London, with easy access to the tube and tourist sights. The rooms were clean and spacious, making it an ideal choice for a city break. I highly recommend this family-oriented hotel for a visit to London.

Excellent location. Friendly staff. Very good breakfast. Good room. Metro station nearby. Tower Bridge within walking distance. Value for money.

There was nothing I didn't like.

The room was spacious and clean, and the bed was comfortable. the shower was great with good water pressure. the location of the hotel was convenient, being close to public transportation and within walking distance to several attractions. the breakfast offered a variety of choices and was delicious.

The check-in process was disorganized and there was a long waiting time. the reception area didn't give a professional first impression.

We had an amazing stay at this luxury hotel! The location is perfect, just a short walk from the famous tower of London and conveniently close to the tube station. We loved being able to explore the city easily by foot or public transportation. The service here was exceptional, with staff that exceeded our every expectation. From the moment we arrived, we were warmly welcomed by bilingual receptionists who made us feel right at home. They even took the time to fulfill our special requests without any hassle. The room itself was spacious and well-equipped, with modern furniture and amenities that made our stay comfortable and memorable.

We would recommend this hotel to everyone. A truly wonderful experience!

The beds were incredibly comfortable and the modern shower and bathroom facilities were a real highlight. We also enjoyed the lovely food in the Keepers bar. The location was perfect, making it convenient to access public transportation and explore central London. I highly recommend this hotel.

had a great stay at a hotel in London, Novotel, which exceeded expectations in every way. Loved the helpful staff, spacious and clean room, and delicious breakfast with gluten-free options.

air conditioning didn't work properly

The beds were really comfortable and provided a great night's sleep. the location of the hotel was fantastic, being close to the underground and DLR railways, making it easy to explore the city. the staff were friendly and helpful, always going above and beyond to assist with any queries or requests.

It would have been nice to have more variety and choices available. it would have been great if there was a long mirror in the room, especially for families or larger groups who may need it for getting ready.

Perfect location, helpful staff, secure luggage storage, great breakfast, modern and comfortable room with amazing view.

Nothings.

Helpful central location and comfortable, clean rooms. The glass wall in the bathroom was a unique feature that added some fun to our stay. I appreciated the breakfast buffet and friendly staff. I would recommend this hotel.

I really loved this place! The location was perfect, just a short walk from the metro and the iconic Tower of London. It was so convenient to be near the river as well. The service was top-notch with room service, dry cleaning, and housekeeping always available. The room amenities were great, including ironing facilities, tea and coffee facilities, and even a mini-bar. The staff were friendly and welcoming, and the welcome drink was a nice touch. I had a fantastic stay here!

I would highly recommend this hotel to families.

The hotel is conveniently located near an underground station, making it easy to access various restaurants and attractions such as the Tower of London. The staff are friendly and helpful, providing excellent service. The rooms are clean and well-maintained, offering a comfortable stay. The breakfast is decent, providing a variety of options to start the day. the hotel offers facilities such as a gym and a restaurant on-site.

There were occasional issues with the elevators during our stay.

This hotel is in a great spot! You can easily reach it via the Tube, and it's only a short walk to many popular tourist spots. The location couldn't be better for those keen on sight-seeing. Plus, it has lovely rooms and a fantastic breakfast.

One aspect of the hotel falls short. The housekeeping team wasn't always up to standard, often leaving the room without the necessary towels and toiletries.