Very friendly staff, comfortable clean room, excellent breakfast, prompt and helpful in returning charger cables, convenient location for student daughters in Jesmond.

had a great stay in jesmond, newcastle. osborne hotel was warm, quiet, and comfortable. friendly staff, helpful receptionist, and tasty "grab and go" breakfast. definitely go back if i find another good deal.

breakfast kitchen being refurbished

Great location, friendly staff, delicious breakfast with lots of choices, clean and comfy rooms.

Absolutely nothing to say about dislikes.

Great location near the city center and public transportation. Clean rooms with comfortable beds. Helpful and friendly staff. Good breakfast options. Parking available.

Felt completely satisfied, nothing to complain about.

The location of the hotel is great, with parks and the city center within walking distance. Sharon, one of the staff members, gave me detailed instructions on how to get to the nearby parks. The hotel is also conveniently located next to a railway line, making it easy to travel around the area for business purposes. The room was clean and the bathroom was modern, which was a plus. The staff were friendly and welcoming, providing helpful services such as arranging a taxi on a busy night. The breakfast was delicious and generous, even accommodating vegan preferences.

The lighting in the front of the hotel was poor, making it difficult to find and giving off an unwelcoming impression upon arrival.

The hotel is conveniently located near the city centre, making it easy to explore. It is also close to the metro and railway line, providing easy transportation options. There are several restaurants nearby, making it convenient for dining out. The rooms are clean and well-maintained, with modern en-suite bathrooms. The staff is friendly and welcoming, providing excellent service.

The parking slots are limited and based on a first-come, first-serve basis.

I recently stayed at Osborne Hotel for a quick visit to see my daughter. The staff were incredibly friendly and helpful, ensuring I had a pleasant stay. The room was spacious, bright, and impeccably clean. I loved the vibrant urban village feel of the Jesmond neighborhood, with its charming cafes, bars, and bakery. The hotel's location made it easy for me to explore the area on foot, including nearby parks. I felt safe walking around, even during the early morning and after dark. a fantastic experience!

Recommend this hotel.

Friendly staff, convenient location near metro stop and parking facilities. New bathroom in room 15. Opulent and clean breakfast rooms with efficient staff.

Felt special, nothing too much trouble.

The location, excellent staff, delicious breakfast, comfortable room, immaculate cleanliness, convenient for local attractions.

Nothing to complain about at all.

My recent stay at Chilly was a mixed experience, but I appreciated the lovely staff, clean rooms, and delicious breakfast. The hotel is located in a quiet suburb of Newcastle, which is perfect for a relaxed break. I also found the staff to be super efficient, friendly, and knowledgeable about the local area. They even recommended some great local restaurants for us to try. Despite some minor issues, I'm already planning my next visit to Chilly.

Fabulous modern bathrooms. Clean and comfortable rooms. Exceptionally friendly and helpful staff. Excellent breakfast with perfect poached eggs. Convenient location with a bus stop outside. True gem and will return.

great staff, comfortable room, delicious breakfast. exceeded expectations compared to previous stays in newcastle. especially loved the friendly and helpful staff at osborne.

Limited parking options.

The Staff were friendly, immaculate room, plentiful breakfast, perfect location with a safe feel.

Absolutely nothing.

great stay at osborne hotel! staff were incredibly friendly and helpful, especially sharon and kiran. the hotel was clean and welcoming, and breakfast was delicious with plenty of options. definitely my go-to hotel when visiting newcastle!

The value for money at Osborne Hotel was fantastic. The room was nice and quiet, and the location was convenient for my needs. The staff, especially Tanya, went above and beyond to help me with travel advice and recommendations for places to eat.

The breakfast option could be improved by offering a full breakfast instead of a pack-up breakfast.