the rooms were clean and comfortable, and the staff were friendly and attentive. the food was delicious and exceeded our expectations. we would definitely recommend it to friends and family. our previous stay in telford was great, but this time at ugly duckling was even better!

long wait for main course

Located in the heart of the city center, The Ugly Duckling offers convenient access to local attractions and amenities. The staff is friendly and accommodating, providing helpful advice on nearby routes and places of interest. The rooms are comfortable and warm, with good facilities and a high standard of cleanliness. Guests can enjoy outstanding meals, such as char siu pork belly and beef wellington. The hotel also provides a large car park for guests' convenience.

The restaurant can become crowded during busy times, making it difficult to find a parking space for hotel guests.

The value for money at Ugly Duckling was great - we got a fantastic room for a reasonable price! The location was convenient and the staff treated us like royalty, going above and beyond to make our stay memorable.

The food for breakfast could have been better, with the bacon being too fatty and the poached egg being overly peppered.

Stayed at The Ugly Duckling for a weekend getaway. Exceptional service, albeit a bit slow during meal times. The staff quickly provided an electric fan when it got hot. The room was beautiful, well-lit, and had a comfortable, spacious bed. The bathroom had large, soft towels and a fantastic shower. Breakfast was excellent with fresh produce. The young, friendly staff were always willing to help. Will definitely book again.

Would definitely recommend this hotel.

We got great value for our money with a comfortable and well-presented room. The location was convenient, and the staff treated us with friendliness and helpfulness throughout our stay.

Breakfast items could have been cooked better.

our recent stay in telford was amazing! this time we chose a cozy b&b and we were blown away by the lovely room and delicious food. the staff were friendly and made us feel so welcome. we'll definitely be back!

Hash browns were missing.

The room was clean and comfortable, and the bed was really cozy. the breakfast selection was good and tasty. the location was convenient, close to the areas we wanted to visit.

There was no information in the room, not even basic instructions or emergency procedures. the lack of a full-length mirror and good lighting in the room made it difficult to get ready.

I had an amazing stay at this hotel. The cleanliness of the rooms was impeccable, and the staff were always dressed well and very helpful. The breakfast was first class, with generous portions and quick service. The hotel had a free car park with easy access, and the drinks in the bar were reasonably priced. The location was great, with no noise from passing traffic. a credit to the owner.

Was all great.

The hotel's location was great, not in the city center but close enough to easily access amenities. The staff were friendly and helpful, providing excellent service from check-in to breakfast. The cleanliness of the rooms was impressive, with attention to detail in the furnishings. The breakfast was delicious, with freshly prepared options and a variety of choices.

All good.

The room was cozy and well-equipped with a comfortable bed. the breakfast was delicious and beautifully presented. the staff were extremely helpful and attentive.

Light sleepers may be bothered by the noise as music carries to the rooms upstairs. There were also some minor issues with the room, such as broken curtains and non-functional bathroom lights.

Great breakfast with various options including gluten-free. Clean room with fan for hot nights. Fun duck theme throughout. Attentive and polite staff. Excellent bar area with good music.

I recently had the opportunity to stay at Ugly Duckling Bed & Breakfast and I was truly impressed. the property has undergone a top-notch refurbishment, transforming it into a beautiful and inviting destination. the dining areas are fantastic and the food is delicious. the staff are friendly and always ready to assist, creating a warm and welcoming atmosphere. the rooms are delightful, featuring soundproofing for a peaceful sleep. I was also excited to see the outdoor dining area, complete with a chiminea, which I'm sure will be an amazing addition once fully completed.

Can't fault the property in any way. 👌

The Ugly Duckling was an awesome find. Beautifully designed with duck-themed decor. Comfortable room with crisp white linens and fluffy towels. Charming and helpful staff. Excellent dinner with a diverse menu. Best breakfast with delicious options.

Cannot find any fault.

The staff were very friendly and helpful, making me feel welcome from the moment I arrived. The cleanliness of the rooms was impeccable, and everything was exactly as I expected. The bed was incredibly comfortable, and the high-quality bedding added to the overall comfort. The furniture in the room was made of solid wood, and the color scheme was well thought out. Additionally, the hotel is located in a quiet area outside of the city center, ensuring a peaceful stay.

N/A.

We had a wonderful stay at a charming bed and breakfast in a quiet location. The room was clean, comfortable, and had a lovely modern design. The jacuzzi bath in the stunning bathroom was a luxurious touch. We were also impressed with the delicious food served in the restaurant, especially the fillet steak. The staff were friendly and attentive, making us feel very welcome. we had a great experience and would highly recommend this hotel for a relaxing and enjoyable stay.