This hotel offers great value for money with its affordable rates and well-equipped rooms. The attention to detail is impressive, with immaculately clean and comfortably furnished accommodations. The staff is prompt and friendly, always ready to assist with any questions or issues. Additionally, the location of the hotel in the mountains above the town provides a peaceful retreat, away from the hustle and bustle.

No significant issues with this hotel - very satisfied with our stay.

Great value for off-season, lovely views and amenities. Well maintained condo with full kitchen, extra towels, and friendly staff. Home away from home without any complaints. Convenient location 20 minutes from popular tourist spot. Clean and comfortable rooms with cozy fire pit and beautiful golf course nearby.

We just had the most lovely stay at this resort! Our deluxe suite was absolutely amazing with a cozy gas fireplace and a luxurious jacuzzi tub. We enjoyed our private screened porch that overlooked the beautiful golf course. The fully stocked kitchen was perfect for cooking meals with its 4 burner stove, oven, and full-sized refrigerator. The bed was incredibly comfortable, and the unit was clean, quiet, and beautifully decorated.

This resort was perfect for our family of four with two small kids. The location was close enough to all the major attractions yet secluded enough to just relax. We found it easy to travel to-and-from places even though we are not used to the mountains. Additionally, it was extremely close to the event that runs for 6 nights. The rooms were clean, comfortable and well-equipped, while the staff was friendly and helpful. We loved the outdoor grills and the private balconies with the screened-in sections.

The pushy sales person who tried to convince us to listen to the vacation ownership sales pitch at check-in.

We had a wonderful stay at Hilton Vacation Club Bent Creek Golf Village. The rooms were beautiful and the staff went above and beyond to ensure our comfort and satisfaction. They provided helpful recommendations for local attractions and even assisted us in finding a nearby car repair shop when we needed it. The location was perfect, just a short drive from downtown Gatlinburg. The amenities such as the washer/dryer, full kitchen, and pool were a great convenience. we highly recommend this hotel for a memorable and enjoyable vacation.

Great location, close to attractions and amenities. Room was spacious and comfortable, with a cozy fireplace.

Limited accessibility for individuals with physical limitations, as there is no elevator to upper floor units.

The hotel facilities were fantastic, with amenities like an outdoor pool, indoor pool, hot tub, and playground. The cleanliness of the rooms was top-notch, and the staff was friendly and attentive. The location in the mountains above Gatlinburg provided a peaceful and quiet atmosphere, yet it was still close enough to downtown to be super convenient.

Nothing all excellent.

The staff at this resort was incredibly responsive and helpful when we ran out of propane while grilling. Maintenance was at our door within minutes and had a new tank ready shortly after. The gas fireplace in our room added a cozy touch to our stay. it was a comfortable and enjoyable vacation spot.

The staff was friendly and helpful. Rooms were clean and spacious with a great balcony. Convenient location for exploring nearby attractions in Gatlinburg and Pigeon Forge.

Almost perfect.

This hotel was a great value for the money! The rooms were spacious, clean, and included basic amenities such as a fridge, stove, and washer/dryer. The staff were very friendly and helpful, and we loved having a balcony to sit and enjoy the beautiful mountain views.

All was well during our stay.

Great for families with children. Fully stocked kitchen, washer/dryer, and extra towels provided. Indoor pool and billiards for entertainment. Grocery store nearby. Comfortable beds and clean atmosphere.

Felt relaxed, no complaints at all.

We had a fantastic stay at a well-maintained condo with all the amenities we needed, including a full kitchen and washer/dryer. The property was beautiful, and our kids loved the in-room fireplace and indoor pool. The location was convenient to downtown without the hustle and bustle. I highly recommend this hotel.

The two complementary cocktails were nice and I enjoyed the location that offered a lovely view of the surrounding area. the pool was clean and refreshing during the hot weather.

The hotel was quite far from all the main attractions, making it hard to get around. the room was dusty and not cleaned properly.

We had an amazing stay at a peaceful retreat. The condo was immaculately clean and well-equipped. The screened porch was a lovely spot to enjoy meals with a bug-free view. The staff was prompt in addressing any questions or issues. We also enjoyed the convenience of the gas grills and BBQ tools. one of the nicest Diamond Resort facilities we have visited. We highly recommend it!

The staff was friendly, the view was great, rooms well-kept, close to amenities.

Nothing, everything was great.