The staff at this hotel were outstanding! They were super helpful, accommodating, and friendly from the moment we arrived. the decor was funky and comfortable, giving off those perfect New York vibes. the bar area was great, but we found an even better breakfast spot at the Blue Dog cafe just minutes away. the breakfast here was a pleasant surprise - delicious and not too pricey compared to other places in NYC. the location was ideal, with easy access to Times Square, Broadway, shopping, and various attractions like Top of the Rock and Central Park.

Citizenm New York Times Square is an exceptional hotel that wowed us from the start. The tech-savvy room with iPad controls and spectacular views made our stay incredibly comfortable. The cozy bed was perfect after long days exploring nearby landmarks like Times Square, Central Park, and Rockfeller Center. The funky lobby and bar added a fun twist to our relaxation time. The only hiccup was the occasional need to reset the room control iPad.

Let me spill the tea on the daily fresh fish and local culinary finds—absolute game-changers at The Citizenm! The rooftop bar serves up killer cocktails with a view, and the lobby's living room vibe is oh-so-cozy. Plus, the uber-utilitarian design and iPad controls in the rooms? Total tech savvy goals.

So, initially, there was a snafu with our room, and we got shuttled to a sister hotel—yikes! But props to the staff for handling it like pros.

The CitizenM in New York has an unbeatable location with breathtaking city views that left me in awe. The 24/7 lobby restaurant and bar provided a perfect spot to unwind with delicious food and drinks after a day of exploring. The outdoor terrace was a delightful surprise, offering a tranquil space for relaxation and even some yoga practice.

The technology in the room, particularly the iPad-controlled blinds, was a minor hassle and the room charges were not updated.

The location couldn't be better, right in the heart of the bustling city center with easy access to the subway and nearby tourist attractions like Times Square and Central Park. Facilities like the gym and rooftop bar offer stunning views of the cityscape, with friendly and helpful staff always on hand to assist guests.

Some guests have reported issues with the size of the rooms and the quality of the bathrooms, which can be cramped and lacking in amenities.

The breakfast with a beautiful view on the city was my favorite. DEFINITELY worth the $18. I'd choose this place again. Service was even better than in photos!

Staff suggested great local eateries on my first stay. This place suits me perfectly with Wi-Fi, 24-hour reception, and a fitness center. I appreciate the VIP check-in and no smoking policy. Coming back for Easter!

The fitness center on the 20th floor had dynamite views, perfect for pretending to exercise while enjoying the skyline. The lobby was like an art museum, but with more space to nap.

Just loved the fact that there was nothing to complain about! How boring would it be if there was something I didn't like?

Enjoyed the micro-apartment feel and modern technology at CitizenM New York Times Square. The staff was helpful, but bathroom privacy could be an issue for some. Room felt a bit cramped, but with great city views. Would recommend for solo travelers.

Great location; within walking distance of theaters and attractions. the rooftop bar offers amazing views and a fun atmosphere. the staff is friendly and helpful.

The size of the fridge was too small to fit leftover food. the toilet being too close to the shower was inconvenient and the limited space made it difficult with multiple pieces of luggage.

I keep returning for the amazing service and comfort. First stay, staff helped with local food delivery. Perfect fit with Wi-Fi, 24-hour reception, fitness center, and a lovely bar. Back for another trip soon!

The location of the hotel is fantastic, right in the heart of the city. It was so convenient to be able to walk to all the main attractions and restaurants. the room was clean and modern, with a comfortable bed. the staff were friendly and accommodating. Being able to control the lights in the room with an iPad was a cool feature. the buffet breakfast offered a good selection of food.

The room was quite small, there wasn't enough space to store our suitcases comfortably. the self check, in kiosk was not working properly and caused delays during check, in and check, out.

The rooms were surprisingly smart in space utilization, offering a comfortable bed, clever storage under it, and a sleek TV with blinds, perfect after a long day exploring the city! The central location between two metro stations and nearby attractions made getting around a breeze. The friendly ambassadors and unique design created a cozy vibe, not to mention the inviting sky bar for unwinding after sightseeing 🌇. However, the lack of bathroom privacy was a minor drawback, though the overall climate control was top-notch.

My partner and I had an amazing stay at Citizenm in the heart of Times Square. the location was unbeatable, just a 2-minute walk to all the excitement. the hotel staff were outgoing and made us feel like long-time friends. We were impressed with how the hotel utilized space and the beautiful decor throughout. the breakfast was delicious, and we highly recommend checking out the cloud bar on the rooftop. the bed was big and comfortable, and we loved being able to adjust the lights, TV, and blinds with the iPad. It was a fantastic experience overall.

No ugly view of a water silo and room switch to a higher floor was no problem. 👎

We were literally a hop, skip, and a jump away from Times Square and the Broadway theaters – talk about prime location! Plus, being within a 5-minute walk of Central Park was clutch for chilling out. The vibe at the hotel was so hyped, perfect for teenage squad goals.

The only thing we wished for was a better sound system in the room. Gotta keep the party vibes going, you know what I mean?