The staff at Comfort Inn was fantastic! They were friendly, knowledgeable, and always went above and beyond to ensure our stay was enjoyable. The hotel was clean and well-maintained, with plenty of towels provided. The breakfast was delicious, with hot coffee available all day. We felt welcomed and taken care of throughout our stay.

I was pleasantly surprised by my recent stay at Comfort Inn. The staff went above and beyond to make sure I had a comfortable and enjoyable experience. One specific situation that stood out to me was when I realized the TV remote in my room wasn't working properly. I mentioned it to the front desk, and they immediately brought me a replacement remote that worked perfectly. It was a small gesture, but it showed me that the staff truly cares about their guests' satisfaction.

I recently had a great stay at a hotel in Matthews. The staff were extremely helpful and friendly, and they even allowed us to check in early. The location of the hotel was wonderful and very convenient for our stay, as it was close to shopping plazas and restaurants. The rooms were clean and the beds were comfortable, providing a quiet environment for a good night's sleep. Additionally, the breakfast offered a variety of delicious food and good coffee, which was a nice start to the day. The only aspect that could be improved was the TV volume, as it didn't rise to a sufficient level. this hotel provided good quality at a very reasonable rate.

The staff was helpful and the rooms were renovated, especially the bathrooms which were lovely with a view from the lamps. The breakfast included protein options which was a nice touch.

No aspect of this hotel stood out as needing improvement, everything was great.

Friendly staff, perfect breakfast, clean room, low price, accommodating, safe bet.

Absolutely nothing to say.

We had a fantastic stay at this hotel. The staff was friendly and helpful during both check-in and check-out. The breakfast was really good, with a variety of options to choose from. The bed in our room was extra big and comfy, and the pillows were a real highlight. The hotel's location was also great, right beside a shopping area and not far from downtown. It was convenient to everything we wanted to see in the area.

Nothing to dislike.

The value for money was great, with a moderate rate for a luxurious room with a comfortable king size bed. The room was big, clean, and well organized, and I really appreciated the walk-in shower. The hotel's location was convenient for meeting friends and family, and the staff, including the receptionist and food servers, were friendly and helpful.

The morning meal could be improved with a wider variety of options.

Rooms are spacious with comfortable beds and impressive water pressure in showers. Staff is friendly and accommodating, providing late checkouts and upgrades to executive suites. Great location with plenty of dining options nearby. a pleasant stay with no issues. 👍

Conveniently located near downtown Charlotte with easy access to shopping. Breakfast surpassed expectations. Clean and appealing common areas. Friendly staff at check-in, fast delivery of extra pillows upon request. a pleasant stay.

Large rooms, clean bathroom, friendly staff, good location, great wifi.

Could not be improved in any way.

I had such a great time staying here! The location is perfect, with so many dining options nearby and shops to visit. The room was really comfortable with everything I needed, like a mini fridge and microwave. The staff was also amazing, always helpful and accommodating with an early check-in request. I appreciated the clean and well-stocked room as well as the tasty breakfast.

I definitely recommend this hotel to everyone.

The hotel is located in a great area, with plenty of options for dinner nearby. The shopping area is convenient if you need to buy anything. The location is also convenient for what I planned to do in the Charlotte area. The rooms are clean and spacious, and the bathroom has a good shower. The staff is friendly and accommodating and will help you with anything you need. Breakfast is included, and the pool is a nice addition.

There was some noise from the street and other businesses nearby, making it difficult to sleep at times.

The staff was very friendly and accommodating, making our stay enjoyable. the rooms were quiet and clean, and the beds were very comfortable. the location was great, with plenty of nearby options for food and shopping. Additionally, we appreciated the convenience of parking being close by.

The cleanliness of the room left much to be desired. There was hair all over the bathroom floor and the bathroom baseboard was filthy.

Our stay at Comfort Inn was exceptional. The entire building was well-maintained, and our room was spacious and comfortable. The hotel staff was very friendly and accommodating. The location was convenient, with various shopping and dining options within walking distance. The breakfast area was a bit crowded, but the staff worked diligently to keep everything stocked. we had a wonderful experience at Comfort Inn and would highly recommend it.

The location was perfect for my trip and was conveniently close to the venue I was going to. I also found the king size bed to be very comfortable, and the walk-in shower was a nice touch. the A/C worked well, which was important for me during my stay.

I was not impressed with the breakfast options at the hotel. the bagel oven and toaster were not plugged in, and the containers for the cereals were not properly filled.