We had a fantastic stay at this hotel. The staff were friendly and accommodating, answering all of our questions with a smile. The hotel room was spacious and immaculately clean, giving us a luxurious experience. We loved the fact that the hotel incorporated the building's history as a chocolate factory by making it smell like chocolate in the lobby. The location of the hotel was ideal, as it was within walking distance to the beautiful Niagara Falls.

Couldn't fault.

The room was spacious and they were able to provide a crib for our baby. The hotel had a unique historical aspect that was interesting to explore. The gym was well-equipped and the staff was friendly.

We stayed at this venue and were impressed by the location. It was tucked away in a quiet spot beside a flowing river. The room was spacious, clean and recently decorated, providing a comfortable and cozy atmosphere. We had access to room service, car hire, 24-hour laundry and dry cleaning, which we found to be very convenient. The staff were friendly and accommodating, and paid attention to our needs. The room had an in-room safe, terrace and soundproofed walls. Also, free Wi-Fi was available and ensured easy access to work emails during our stay.

We would definitely recommend this hotel to our friends and family, even though the staff didn't seem to know much about customer service.

loved staying here, exceeded my expectations. staff was friendly, rooms were big and clean. overall great experience.

cafe service was disorganised

The location of this hotel is perfect, as it is a short walk away from the Falls and all the major attractions. The hotel facilities, including the pool and amenities, are top-notch. The staff members were friendly, attentive, and provided excellent service. The room was spacious and exceptionally clean. I also loved the color scheme of the room, with its appealing gray, white, and blue tones.

None.

This hotel is super affordable, with friendly staff and a welcoming atmosphere. They make the lobby smell like chocolate, adding a fun touch to their history as a former chocolate factory. The rooms are spacious, immaculate, and feel luxurious. The bed is comfortable, and the bathroom is modern and inviting. The amenities are top-notch, and the walls are soundproof for a restful night's sleep. The hotel is cool-looking inside and out, with interesting historical pictures of the area. The host at check-in, Jordan, is informative and friendly.

Felt warmly welcomed, no complaints.

We stayed at Courtyard for one night with my family of five. The room was spacious and comfortable, perfect for our needs. The staff, especially Jordan at check-in, were incredibly friendly and helpful, giving us great recommendations for dining and sightseeing around the area. The breakfast counter staff were also amazing. The room was immaculate and the toiletries provided in easy-to-use dispensers were a nice touch. The hotel is affordable, and the lobby's chocolate scent and music added to the pleasant ambiance. a great stay!

Can recommend this hotel.

Our stay at Courtyard was fantastic. The hotel design was beautiful and modern, giving it a unique and stylish atmosphere. We were especially impressed with the high ceilings in our room, which added a touch of elegance. The staff were all friendly and accommodating, going above and beyond to make our stay enjoyable. Our room was clean and well-maintained, with only a minor issue with the tub drain, which was promptly fixed by the efficient maintenance team. The location was convenient, with the Falls within walking distance. Although the hotel was a little further from the Falls than we expected, it was still easily accessible. The complimentary breakfast was a nice touch, and we appreciated the effort from the kitchen staff to make sure everyone was served. The front desk staff were helpful and offered free breakfast to make up for any delays. we had a great experience at Courtyard and would definitely recommend it.

We loved the modern decor and the comfortable beds at Courtyard. The hotel felt new and well-maintained. The cable channels and ability to use Netflix were a great bonus. Additionally, the Niagara chocolate history display was a nice touch. Despite a few minor inconveniences, we had a pleasant stay overall.

While the staff at check-in and check-out seemed a little unsure at times, they were friendly and accommodating. We also found it disappointing that the kitchen was not open for breakfast and that there were some issues with the cleanliness of the carpets and bathroom.

The hotel is conveniently located within walking distance of the Falls and several attractions. The rooms and bathrooms are clean and spacious, with comfortable beds. The staff is friendly and accommodating, and the lobby is inviting. There are fire pits and seating for relaxation.

The hotel is understaffed and overpriced for its limited facilities and services.

Efficient check-in process, received room earlier than expected. Manager shared interesting history of the location. Spacious and clean room, with floor to ceiling windows. Great value for money, exceeded expectations. Beautiful view of the river and park.

I had a fantastic stay at this hotel. The staff were super friendly and always willing to help with a smile on their faces. The hotel room was immaculate - it was super clean and spacious, making me feel like I was living in luxury. The hotel facilities were top-notch, with a clean pool area and a manageable walk to the falls. The location was very close to the falls, which was convenient for exploring this beautiful city. the cleanliness, friendly staff, and great facilities made my stay here unforgettable.

N/A

The value for our money was excellent. The room was fantastic, with a breathtaking view of the Niagara River and the park. Plus, the staff, especially Jordan, went above and beyond to make our stay memorable.

The breakfast menu could have had more variety and options available.

Cool architecture inside and out. Clean rooms with spacious layout and appealing color scheme. Friendly and informative check-in host. Large room exceeded expectations. Walking distance to the Falls. a great hotel with helpful staff.

My family and I recently stayed at Courtyard, and we were blown away by the size and cleanliness of our Queen Suite. The room looked brand new, and there was plenty of space for all five of us. The hotel's historical decor added a unique touch to our stay. Plus, the location was perfect, just a few minutes from Falls State Park. The kids loved the pool, which was well-maintained and provided fresh towels. our experience at Courtyard was excellent and refreshing.

Despite this minor issue, we were very satisfied with our stay at Courtyard. The staff members were all very nice, and the property was exceptionally clean.