Great shuttle service and comfortable beds. Noisy and slow service.

We had an amazing stay at this hotel! The beds were extremely comfy, providing us with a restful night's sleep. The lobby is beautiful and gave off a luxurious vibe as soon as we walked in. The staff were incredibly helpful and efficient, from the friendly hotel desk staff to the outstanding shuttle crew. The bilingual male desk clerk was especially professional and gave us a clear understanding of our room invoice. The rate even included breakfast, which had a fair choice of options. We also appreciated the free shuttle service and the quiet zone on the fifth floor that met our requirements. the service, amenities, and comfort provided by this hotel were top-notch.

We highly recommend this hotel to family and friends.

The hotel was a great value for the price, with attention to detail and very friendly staff. The location was conveniently close to our activities and the room was spacious with all the basic amenities we needed.

No negative aspects mentioned.

My room was surprisingly spacious and clean. I appreciated the impressive breakfast buffet and the 24-hour room service. Although there was road work nearby, it wasn't loud enough to disturb my sleep. I would recommend this hotel for a comfortable stay.

Located near major events and activities, this hotel provides comfortable rooms with friendly service. Guests can enjoy a fresh breakfast selection and even shuttle assistance. Additionally, spacious and quiet rooms are available for a relaxing stay.

The hotel's atmosphere is spoiled due to its close proximity to a major highway, which may lead to a noisy stay.

I had an incredible time staying at this hotel. My room was huge and super comfy, especially the bathroom. The food from room service was even better than the food I had in town. I ordered king prawn pasta and crab cakes, and both dishes were delicious. The quality of the food exceeded my expectations. The breakfast was amazing too, with the Chef's omelette being the best I've ever had. The shuttle bus service was a great convenience, and the drivers, Charles and C.J, were super friendly. I will definitely return to this hotel next time I visit. It's definitely worth it.

100% Recommend this hotel.

I had a great stay at this hotel! The staff was incredibly friendly and helpful, especially the housekeeping team. Ms. Ariel, Ms. Betty, and the third woman whose name I didn't catch were all so polite and welcoming. The valet coordinators and the woman who checked us in were also fantastic. The interior of the hotel is really nice, especially the lobby. The beds were super comfy, and I loved the pillows and the neatly tucked bed covers. The room had great amenities like a coffee maker, fridge, and microwave. The fitness center was top-notch with a variety of equipment. the staff was accommodating and the hotel had a great atmosphere.

I recommend this hotel to anyone traveling with their family.

This hotel offers great value for money with its affordable prices and attention to detail. The rooms are spacious and beautifully designed, featuring granite countertops in the kitchenette area. The staff is friendly and accommodating, providing excellent service. The location in downtown is ideal, allowing easy access to nearby attractions. Additionally, the breakfast included in the rate offers a wide variety of options, including delicious custom-made omelets.

Everything was satisfactory or there were no noticeable issues.

I really enjoyed the comfortable pillows and neatly tucked bed covers in my room. The hotel's interior design in the lobby was also impressive. The housekeeping staff, especially Ms. Ariel, Ms. Betty, and another unnamed woman, were extremely polite and professional. The first shift parking valet coordinators and the woman who checked us in, with her fabulous natural hair, were also very helpful and friendly. Despite some payment processing issues, the manager handled it efficiently. Mr. Roberto was also sweet when we left. Our stay was from Oct. 13-14.

Couldn't fault.

The customer service was phenomenal. The staff were friendly and helpful, providing top-notch advice. Check-in, bar, and shuttle staff were gracious and accommodating. The hotel facilities were clean and well-maintained. The saltwater pool and spa were awesome. The location was convenient, with attractions under 10 dollars and the Amway Center nearby. The staff at the bistro were courteous, efficient, and super friendly. The parking attendants were welcoming and attentive. the experience was exceptional.

Couldn't find any faults at all.

Excellent shuttle service and friendly staff. Elevators readily available. Rooms have a fridge and micro kitchenette. Well-maintained pool and hot tub. Fast check-in process.

The room was spacious, with a nice bathroom and great view. Close to downtown Orlando and affordable. Staff acknowledged my daughter's birthday, which was special.

Felt really welcomed, no complaints.

My friends and I had an amazing stay at a fancy hotel in downtown Orlando. The location was perfect, close to the Amway Center and other attractions. The staff was friendly and helpful, making us feel safe and welcome.

The breakfast could have been improved with more variety and options.

We had a great stay at this hotel. The staff was amazing, especially Sharie and Kyle who provided excellent service and made our check-in and check-out process smooth and easy. The room was clean and comfortable, with amenities like a refrigerator and a microwave. The hotel also had a beautiful outdoor swimming pool and jacuzzi, perfect for relaxing after a long day of exploring. We also enjoyed the delicious breakfast buffet and the convenience of the free shuttle service to nearby attractions. this place exceeded our expectations and we would definitely recommend it to others.

We had an amazing stay at this hotel! The location was fantastic, with lots of restaurants within walking distance and only a short drive to Universal Studios. The staff were extremely helpful and polite, and we especially appreciated the shuttle service that allowed us to avoid the downtown traffic. The room was spacious and clean, with a comfortable bed and all the amenities we needed. we had a great experience and would recommend this hotel to families looking for a luxurious and convenient stay.