I recently had the pleasure of staying at this hotel and I must say, it exceeded my expectations. The location in a residential area provided a peaceful and tranquil atmosphere, perfect for a relaxing getaway. The service was impeccable, with the staff showing great hospitality and courtesy throughout my stay. From the moment I checked in, I felt welcomed and well taken care of. The room amenities were top-notch, with everything I needed for a comfortable stay. The bed was incredibly comfortable and I appreciated the option to choose between a soft or firm pillow. The room was well-decorated and had a fresh and modern feel to it. The complimentary water bottles were a nice touch, especially since they are becoming less common in hotels nowadays.

I would recommend this hotel to anyone looking for a luxurious and comfortable stay.

The staff at Holiday Inn were incredibly friendly and welcoming. We arrived late but they were still accommodating and made us feel at home. The room was clean and comfortable, providing a relaxing stay.

Although there were a few minor drawbacks, such as the air conditioner not cooling the room effectively and the restricted early check-in, these did not significantly impact our overall experience.

Friendly staff, clean rooms, great food, and convenient facilities nearby. Comfy beds, quiet rooms. Delicious breakfast with fresh, well-cooked food. Staff accommodated early and late checkouts. Air con already on upon arrival. Wedding weekend made enjoyable.

We were interested in staying in the Western suburbs and found this hotel to be the perfect choice. The non-smoking area offered a clean and comfortable room with a spacious bathroom and a huge, comfortable bed. The staff was friendly and helpful, and the breakfast buffet had a wide variety of choices. Plus, it was conveniently located close to a major shopping center.

The thin walls, which made it difficult to sleep when there was loud music or snoring from other guests.

The staff were incredibly helpful and obliging, especially John. The room was comfortable and quiet. Kids under 12 get free buffet breakfast. The location is great, with easy access to Liverpool. The parking facilities are fabulous and free of charge. The breakfast at Norton's was superb.

Nothing, all was good.

Room was clean with mint condition toilets. Pleasant A/C and comfortable beds. Buffet breakfast was included and had a decent variety. Great value for the price including breakfast for 2.

Fire alarm went off at 5am with unclear instructions given on speaker. Restaurant caused food poisoning symptoms, causing me to miss out on Father's Day lunch.