Pleasant reception upon arrival. Early check-in provided without any issues. Spacious, cozy room with comfortable bed and nice bathroom. Kids enjoyed their stay. Food was superb. Hotel staff accommodating and friendly. Beautifully maintained property with cute balcony overlooking gardens. Convenient location, close to city centre and war memorial. Impressive renovation of rooms and facilities. Good quality sheets. Would definitely return.

The hotel was like a historical adventure, surrounded by the best of what Canberra has to offer. The staff made me feel so welcome, I felt like royalty!

I had a great stay at this hotel! It’s at a convenient location, just a short stroll from a huge shopping mall. The room was comfortable and cozy, with all the necessary amenities like a mini-bar and air conditioning. The staff was very accommodating, especially the bell staff who were very helpful with my luggage. I was pleasantly surprised with the champagne and card left in my room by the attentive staff. The breakfast served as part of the tariff was delicious, with plenty of options to choose from.

I would recommend this place to my friends without hesitation.

Excellent staff went above and beyond to ensure a comfortable stay. We were given a complimentary late checkout and assistance with taxis when needed. The hotel's period-style furniture and lovely courtyard garden added to the charm. The buffet breakfast had plenty of options to suit different dietary needs. Our room was well-equipped with amenities and the beds were comfortable. The location was convenient, close to the War Memorial and city center. Despite a few minor issues, we would definitely stay here again. a comfortable and reasonably priced hotel.

Located very close to the Australian War Memorial, this hotel offers a convenient base for exploring this significant landmark. The hotel is also situated in a pet-friendly area, allowing guests to easily find a place to eat with their furry companions. Additionally, the hotel's proximity to the city centre makes it a convenient choice for those wanting to explore the city.

Some guests have mentioned that the presentation of the hotel needs an overhaul and that staff should show more interest in their guests.

We spent Christmas in a heritage hotel that transported us back in time. The elegant and peaceful atmosphere was perfect for the occasion. We appreciated the two pleasant surprises in our room upon arrival. The location was ideal, a short walk from shops and restaurants. We particularly enjoyed the lush garden view from our room.

Our experience was dampened by a series of issues. We had to change rooms three times due to dirty and inadequate rooms and a fire hazard.

The staff were professional and informative. Facilities had an old world feel. Dinner was delicious. Great variety for breakfast. Fantastic location.

Can't fault anything about it.

We had a truly enjoyable stay at this luxurious hotel. The room we stayed in was spacious and had all the necessary amenities for a comfortable stay. The staff were extremely helpful and courteous, ensuring that all our needs were met. We were delighted to receive a free upgrade for our anniversary, along with complimentary wine and chocolates, which added a special touch to our celebration. The hotel also offers a wide range of facilities, including an onsite TAB facility and a beer garden, which we thoroughly enjoyed. Furthermore, the hotel's location is convenient, with close proximity to other amenities and plenty of parking available.

We highly recommend this hotel to everyone.

As foreign tourists, we loved the warm, friendly staff who made us feel like we were meeting new friends. The rooms were spacious and the bathrooms were delightful. The hotel's location was perfect for visiting the War Memorial, and the dining room offered a pleasant menu with great facilities and friendly staff. Everything was well heated for the cold weather, ensuring our comfort throughout our stay. The decor in the older part of the building added a touch of nostalgia and showcased the hotel's wonderful heritage.

Felt welcome, no reason to complain.