I recently stayed at this luxurious hotel and I must say, it exceeded my expectations. From the moment I checked in, the staff went above and beyond to ensure my comfort and satisfaction. The manager provided exceptional customer service, making sure all my needs were met. The hotel is conveniently located in the city center, making it easy to explore all the main attractions. The room was spacious and modern, with a comfortable bed and a private bathroom that was in great condition. The hotel also had a lovely swimming pool and a cheap café on the ground floor, perfect for a quick bite to eat. The free Wi-Fi in the room was also a plus, allowing me to stay connected throughout my stay. I had a fantastic experience at this hotel and would highly recommend it to anyone visiting this location.

In short, I would highly recommend this hotel to all my friends.

The pool area with a great bar, friendly staff, and a poolside restaurant made for a relaxing stay.

Felt lucky, no complaints at all.

Great location, helpful staff, lovely pool, good food, comfortable villa, free upgrade.

Nothing to be said.

loved my recent stay in townsville at this resort. exceeded my expectations - so relaxing and central. pool area and dining spot were my favorites. clean rooms and great facilities, definitely coming back!

Located near a popular beach and ferry station. Clean atmosphere with visually appealing decorations. Friendly and helpful staff. Comfortable beds and good bathroom amenities. Great for families or groups.

Loved the pool and bar area, great for relaxing. Unfortunately, my room had some plumbing issues, but the staff was quick to assist and provided me with a hair dryer upon request. Overall I enjoyed my stay at this centrally located hostel.

Located conveniently close to the marina and mall, this hotel exceeds expectations. The friendly staff welcomed us with excellent service. The rooms and bathrooms are spacious and immaculate. An outdoor restaurant close by provided lively atmosphere even on a quiet night, enhancing our experience. The comfortable beds gave us an excellent night’s sleep. The hotel facilities are excellent, including a clean pool and delicious breakfast.

There were a few small black hairs on the floor, and the toilet seat made a loud noise.

Spent a lovely Christmas break in a cozy spot near delicious restaurants and shops. Loved the friendly and helpful staff throughout my stay, who were always ready to go the extra mile to make me feel comfortable. What stands out the most is the on-site parking availability which was perfect with my rental car. The pool was also a great place to take a dip and relax on a warm day.

While the atmosphere was pleasant and enjoyable overall, the hotel had a few minor shortcomings. The bed could have been more comfortable and there was an occasional odor in the bathroom.

We enjoyed our stay at this place! The location was perfect for sightseeing, as it was close to all the main attractions. The staff was extremely nice and helpful, and made great efforts to ensure we were having a good time. We appreciated the service of dry cleaning, housekeeping, laundry, and the happy hour at the bar. The room was comfortable and well-equipped with amenities like ironing facilities, air conditioning, terrace, dining table, garden furniture. Furthermore, the dining restaurant, bar/lounge area, and outdoor dining area offered exceptional meals with special diet menus.

Loved the stylish space and attentive staff. Reasonably priced for a 2-night stay. Rooms were light, beds comfy, and showers modern. Pool and upstairs bar were great. Conveniently located near the ferry terminal. Would definitely return.