The location of the hotel is excellent, with easy access to major attractions on the Gold Coast. Guests can enjoy a leisurely walk to Seaworld and back, and there is also a Mirage Mall across the road, providing convenient dining options.

The parking layout at the hotel is a bit strange, with guests having to drive out of the premises after checking in and then re-entering.

Superb facilities, spacious complex. Fantastic bar and restaurants. Huge pools and close to the beach. Close to SeaWorld, marina, and water taxis. Perfect location for exploring the Gold Coast. Good for budget travelers.

Felt very cared for, no complaints.

We had a fantastic stay at this hotel. The cleanliness of the rooms was spot-on, ensuring a comfortable and pleasant experience. The hotel facilities were top-notch, especially the stunning pool area with a Hawaii vibe. Additionally, the location of the hotel was ideal, with direct access to the beach and a convenient over-head pedestrian walk bridge out front, making it easy to explore the nearby restaurants in the marina.

There was nothing we didn't like.

The facilities were beautiful and close to the beach. It was perfect walking out of our room and walking down the path to the beach. The pool and bar were lovely, and the rooms were super comfortable. The staff were extremely friendly and helpful. The onsite water refills/ice service was a great idea. The buffet breakfast was awesome. The lagoon just outside the sliding doors created a beautiful and relaxing atmosphere. The bedding, mattress, and pillows were all extra cozy.

Felt like it was our own home, no complaints whatsoever.

We loved the fantastic location near the Giants ballpark and the stunning views of SF Bay and all around the city from our room. Being close to the booming Mission Bay development and the new Warriors basketball stadium was a big plus. The hotel's proximity to the Embarcadero, Business district, and South of Market made it easy for us to explore the city. The staff was great and went above and beyond to ensure our safety and comfort, even escorting us to meet a lost Uber Eats driver late at night. The modern amenities were a delight, and having a small grocery store nearby was very convenient.

No issues.

This place is top-notch! The pool and swim-up bar are great for adults, while the direct beach access is perfect for the kids. Walking distance to restaurants and shops. Free parking is an added bonus.

Felt like VIPs, no complaints at all.

Superb facilities, spacious complex, beautiful resort, fantastic bar and restaurants, huge pools, close to the beach.

Nothing, all was good.

I had a wonderful stay at Sheraton. The staff was incredibly friendly and attentive, making me feel welcome from the moment I arrived. The location of the hotel, with easy access to the beach, was perfect for my holiday. The rooms were clean and comfortable, providing a cozy retreat after a day of exploring. The food at the hotel's restaurant was exceptional, offering a variety of delicious dishes. I had a great experience and would highly recommend Sheraton for a memorable stay.

I was pleasantly surprised when, during my stay, I received a hand-written message and a thoughtful gift from the duty manager in response to my feedback. As non-drinkers, it's usually challenging to find suitable alternatives, but the hotel went above and beyond to accommodate our preferences. The service was exceptional, and it made our stay truly memorable. I highly recommend this hotel for its outstanding attention to guest satisfaction.

Great location with beach access, beautiful pool and swim-up bar. Soundproofing ensured a peaceful stay. Friendly and amazing staff, especially "Mark" at the front desk.

Great location away from the crowds, with a fantastic pool and swim-up bar. Soundproofing in the room worked well. Staff, especially Mark at the front, were amazing and friendly. Our ocean view room was exceptional, allowing us to sleep with the windows open. Cleanliness, service, and food, especially the breakfast, were all excellent.

Loved the beachfront location and proximity to the marina. The pool and bar facilities were also enjoyable.

We had a few issues during our stay. Our bags were initially sent to the wrong room, and there was sand on the bathroom floor.

Excellent service. Friendly staff. Lovely spacious and clean room. Free upgrade. Resort feel is amazing!! Gluten Free options available. Beautiful ocean view. Soundproof rooms. Well-maintained gardens. Pool and views are fantastic.

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The location of the resort is great, with easy access to a nearby shopping centre. Additionally, the resort is surrounded by beautiful gardens and pools, providing a serene atmosphere. The Terrace restaurant offers a delicious seafood buffet for a reasonable price. Furthermore, the room was spacious and offered a stunning view. The staff provided attentive service throughout our stay. However, the gym did not meet our expectations, as it seemed outdated and worn.

The bathroom/shower combination was a disappointment, not as advertised.

Freshness and understated luxury of the foyer. Stunning ocean view. Comfortable bed. Late check out. Clean grounds. Location great for walking. Lovely breakfast. Pool and grounds were key spots.

Can honestly say there wasn't anything not to like.