Staff friendly and helpful, minibus for town, good room/bedding, gorgeous restaurant food, brilliant spa treatment.

Nothing not to like.

From the moment I arrived, I was impressed by the hospitality and value for money offered by this hotel. The staff were incredibly helpful and the manager ensured that I had a comfortable stay. The room was clean and tidy, with nice little touches like robes and slippers. The hotel's location was perfect, being close to the city center and within walking distance of the gondola. The breakfast spread was varied and satisfying, and the hotel facilities, including the spa and pool, were top-notch.

It was all superb.

Our room at Hotel Iceberg in Bansko was absolutely fantastic. It had two separate bedrooms and a bathroom, which provided enough space and privacy for our family. The room was clean and comfortable, making our stay enjoyable. Additionally, the breakfast served at the hotel was sumptuous, with fresh fruits and yogurt that we especially enjoyed. The location was also great, as it was a short walk from the busy city center and provided a quiet area with parking available on the street. we had a pleasant experience at Hotel Iceberg. I highly recommend this hotel.

Great service, clean rooms, and convenient location. Friendly staff helped with recommendations and reservations. Enjoyed the spa facilities and tasty meals. exceeded expectations and highly recommended!

I had an exceptional stay at a great value for money hotel. The staff was very friendly and helpful, making me feel right at home. The rooms were spacious, clean, and cozy, providing a comfortable stay. The breakfast was delicious and the spa center, with its sauna, hot tub, and pool, was a perfect place to relax. The location, although not in the center, was not an issue as they provided shuttle service. I absolutely loved my stay and would highly recommend this hotel.

We had a fantastic stay at this hotel. The cleanliness of the rooms was impeccable, with the towels and linen changed daily. We were pleasantly surprised by the hotel facilities, especially the playing room which had reasonable prices. The reception staff were extremely polite and always available to answer our questions in English. The buffet breakfast was good and offered a variety of options. The hotel is conveniently located close to the city center, making it easy to explore the area.

Everything is what we need and want.

The value for money at Iceberg was excellent. The room was cozy and comfortable, and the staff treated us with great hospitality. The location was convenient, just a short walk from the center.

The morning meal could have been improved with more variety.

Great value for money! The hotel offers reasonable prices for its spacious rooms with breakfast included. The staff is friendly and provides good service, with young people at the reception who speak decent English. The hotel is conveniently located close to the city center and just a short distance from the gondola, making it easily accessible for guests.

All was ok.

Outstanding hospitality, great location, helpful staff, delicious food, clean rooms, excellent value for money.

Nothings.

I had a fantastic stay at Iceberg hotel! The cozy atmosphere and friendly staff made me feel right at home. The lunch menu offered delicious and affordable food, and I loved the traditional Bulgarian interior of the tavern. The rooms were spacious and well-heated, and the brand new, clean bathrooms were a pleasant surprise. The small but well-equipped SPA center was a great additional benefit.

Nothing to be said 😊

Friendly staff, great spa facilities, delicious meals, convenient location, good value for money.

The TV channels, including HBO and CINEMAX, kept me entertained. The room was warm and cozy, and the renovated bathroom was a nice touch. The breakfast and dinner were delicious with reasonable prices. The spa center, with a sauna, hot tub, and pool, was a great addition. The staff was friendly and helpful, making me feel welcome. I highly recommend this hotel for a comfortable and enjoyable stay.

Great location, walking distance to gondola. Free use of spa area. Fantastic a la carte menu. Kind and helpful staff. Nice and spacious rooms. Good breakfast choices. Excellent spa facilities. Value for money.

No negatives from this place.

The hotel is conveniently located, with a peripheral but not deserted area. It is close to downtown and up to the gondola. The rooms are spacious and comfortable, with a nice shower and a comfortable bed. The restaurant offers delicious meals and the spa facilities are excellent and free to use.

The towels and room cleaning service could be improved, as mentioned by some guests in their reviews.

The hotel is conveniently located, just a short walk away from the city center and close to the gondola. The prices are very reasonable and offer great value for money. The staff were friendly and attentive, and the basic amenities in the rooms, including a fridge, were a nice touch.

Everything was okay with this hotel.