The hotel offered free bottles of water upon check-in, which was a nice touch. The room and the hotel itself were clean, and the bed was incredibly comfortable. The location of the hotel was also convenient, making it easy to access nearby attractions or places to eat.

This limited the use of the elevators and we were woken up both mornings by the sound of hammering and power tools. This was quite disruptive and made it difficult to get a good night's sleep.

The pool and hot tub were relaxing. The gym was well maintained. Late check-out time was convenient. Great location with nearby stores and activities. Friendly staff, especially Daniel, who provided excellent customer service and made us feel like family.

Was all great.

Friendly staff, efficient and helpful. Large and clean room. Comfortable feathered pillows. Excellent furnace and warm bedding. Fantastic gentleman who confirmed reservation. Secure facility with attentive security guard. Newly renovated rooms with trendy and spa-like decor. Inviting lobby with convenient security feature. Excellent staff, especially Kal at the bistro. Very clean facilities.

No issues.

The hotel is conveniently located near a subway line that takes you right into the heart of Toronto, making it easy to explore the city. Despite being in a construction zone, the hotel is close to everything and even offers a view of the nearby arcade. The rooms are spacious and well-equipped, with a comfortable bed and a clean and modern bathroom. The staff are friendly and helpful, providing excellent service. Additionally, the hotel offers a delicious breakfast and has a variety of facilities for guests to enjoy.

There was one negative aspect of the hotel that could be improved.

This hotel is a great value for money and the staff is very friendly. It's located right near the subway line that brings you into Downtown Toronto and the rooms are equipped with a table beside the bed. Additionally, this hotel is situated in a quiet area due to the new subway stations.

All was ok.

The hotel is located in a quiet area, making it perfect for a peaceful stay. The staff is friendly and accommodating, always ready to assist with any needs. The rooms are clean and comfortable, with bright white bedsheets that give a fresh feel. I particularly liked the balcony in my suite, providing a lovely space to relax and enjoy the surroundings. The basic amenities, including free high-speed internet, met all my requirements.

No negatives, everything was great.

Convenient location near subway line, making it easy to get into the city without traffic. Modern decor and comfortable beds in the rooms.- The set up of the bathroom, with the shower and toilet separate from the vanity, allowing for more functionality.

Small size of the vanity in the bathroom. Limited availability of upgrade rooms for elite members.

The location of the hotel was perfect, as it was surrounded by various shops, restaurants, and entertainment options. It was situated in a great area that offered a good night out with plenty of activities and local eateries to explore. The room I stayed in was extremely clean and the bed was very comfy, ensuring a good night's sleep. The staff at the hotel were extremely helpful and kind, providing excellent service throughout my stay.

There were some noisy neighbors during my stay, but that is not the hotel's fault.

Comfy beds, great location by subway, restaurants and bars nearby. Immaculate and well-run, excellent service, feels like luxury. Modern furniture, friendly and helpful front desk staff. Clean rooms, free parking, and friendly staff.

The room was spacious and comfortable, perfect for a family of four. The lobby area was inviting and had a cozy atmosphere. The gym was well-equipped and allowed me to stick to my fitness routine. The parking space available was a huge plus, and it was convenient to have IKEA and Costco nearby. The last day of my stay was a pleasant experience, as it was time to leave and move on to my next destination.

Large comfortable room, friendly lobby with good coffee, balcony with seating, well-equipped gym, comfortable bed and pillows, enjoyable pool and hot tub.

Can't fault anything about it.

The room is spacious and clean. The pillows are feathered and comfortable. The furnace provides great heat and the bedding keeps you warm. The staff is friendly and helpful. The location is convenient and has nearby attractions.

We had a great stay at this hotel with our kids. The rooms were clean and had comfortable beds. The location was convenient, with a huge IKEA and top-notch restaurants nearby. The gym had high-end equipment, like treadmills and a bike, for a good workout. The breakfast included Starbucks coffee and was more than adequate. The staff were friendly and helpful, and the housekeepers provided great service. We appreciated the separate vanity from the toilet/shower, allowing us to get ready easily.

There were some noisy kids running around and causing disruptions during our stay.

Great location, close to shops and restaurants. Room was spotless and bed was super comfy. Pool temperature was perfect. Staff were helpful and kind.

This hotel offers great value for money with its affordable prices and attention to detail. The staff are friendly and accommodating, ensuring a pleasant stay. The location is convenient, especially for those who need to commute using the nearby subway station. The rooms are well-equipped with basic amenities and some even come with balconies. I particularly loved the fact that breakfast was included, a perk that made mornings enjoyable.

There was room for improvement, but overall, everything was fine.