The location of the hotel was fantastic! It was conveniently located near the ferry and other transportation options, making it easy for us to explore the city. Additionally, the staff at the hotel were very responsive and helpful, providing us with great recommendations for restaurants and things to do in the area. The rooms were also well-furnished and comfortable, with stunning views from the balcony.

One negative aspect was that the hotel seemed a bit dated in terms of decor. It could use some updated furnishings to create a more modern and cohesive look.

The Hotel Grand Pacific provided exceptional service, answering all our questions and ensuring our comfort. The staff, especially concierge David, was knowledgeable and helpful. The location was perfect, with stunning views from our room and balcony. The facilities, including the pool and gym, were first-rate. It was a great choice for a solo traveler.

Felt warm, nothing to complain about.

This waterfront hotel is in a prime location, close to everything in the local tournament. The view of the harbor beside the Parliament Buildings is breathtaking. The gym is well-equipped and the staff members are helpful and friendly.

A bit of inconsistency was observed with the pet policies and room options.

I had an amazing stay at a hotel with breathtaking views of the harbor. The room was clean and spacious, and I felt right at home. The hotel staff were friendly and went above and beyond to make my stay enjoyable. I even had access to a relaxing spa and a convenient cafe. I highly recommend this hotel for a wonderful getaway.

Ideal location, friendly and accommodating staff, lovely and spacious facilities, upgraded to a suite, convenient breakfast.

Nothing, no complaints at all.

Great waterfront location with beautiful views of the harbor. Easy walking distance to main shopping area and attractions. Well-appointed rooms with comfortable beds. Quiet atmosphere. Excellent on-site restaurant. Plenty of reasonably priced dining options nearby.

Felt very welcome, no complaints whatsoever.

We were pleasantly surprised by the spacious and well-equipped indoor swimming pool at Hotel Grand Pacific. The size of the main pool impressed us, and our kids loved the perfectly sized and depth of the kids pool. The gym facility was also impressive, with separate weight and cardio rooms, an indoor racquetball/basketball court, and even a dance room. The added bonus of saunas and steam rooms made our stay even more enjoyable. And let's not forget the outstanding water pressure in the showers, which is a rarity in Victoria. The location was fantastic, and the quiet and well-appointed rooms provided a comfortable stay. we had an excellent family getaway at Hotel Grand Pacific.

While our stay was fantastic, we did encounter a couple of minor drawbacks. there were some missing amenities in our room, such as water, Kleenex tissues, and drinking glasses.

The value for the money was excellent and the room was cozy and clean. The location was perfect with a beautiful view of the harbor and parliament building, and the staff were friendly and helpful.

Breakfast items could have been more varied and appetizing.

We loved the location of this place, right on the water's edge with beautiful views. The service was exceptional, from the housekeeping staff to the front desk attendants who helped us make arrangements. The room amenities were fantastic, with a well-stocked mini-bar and comfortable sitting area. We appreciated the various facilities offered, such as the spa and fitness centre, as well as the delicious food in the restaurant.

We would highly recommend this venue to anyone looking for a luxurious and enjoyable stay with excellent service and facilities.

I had a fantastic stay at this hotel. Its location was ideal, as I arrived by ferry and only had to walk across the street to get here. The hotel's cleanliness was impeccable, and the facilities were impressive. The staff was incredibly helpful and always kind. I loved the fact that there was a good restaurant and a snack shop in the hotel, making it easy for me to grab a quick breakfast or snacks when needed. The hotel's proximity to many sightseeing areas within the touristy area was a big plus. Lastly, the transportation options were convenient, with the hotel being right next to the Black Ball Ferry terminal.

Nothing it was perfect.

Great location, spacious rooms with modern washrooms. Free bikes and excellent harbor view. Friendly staff and well-equipped gym.

Nothing, no complaints at all.

The location of the hotel was excellent, right next to Parliament and Royal Museum, and across the street from the harbour. We enjoyed walking to nearby attractions like the museum and Chinatown. The room was clean and spacious, perfect for our family of four. The small balcony was a bonus, allowing us to enjoy the fresh air and sun. The hotel staff were polite and efficient, getting us checked in and out quickly. The amenities like the pool and café were also great.

Felt most welcome, no complaints.

Great view, central location, friendly staff, clean rooms, comfortable beds, pool and gym available by reservation.

The hotel had a prime location, being within walking distance of many attractions in the city. It was also conveniently located near the ferry. The lobby was beautiful and immaculately clean, creating a pleasant atmosphere throughout the stay. The staff were incredibly friendly and accommodating, making the overall experience very enjoyable.

The room change we experienced was a bit of a hassle, as we had to move from a water view room to a regular room. Although both rooms still had some view of the water, it felt like we didn't get our money's worth for the higher-priced room.

Great location right on the inner harbor of Victoria, with stunning views of the water taxis, sea planes, and ferries. The staff is friendly, and the breakfast is delicious, especially the omelet.

No negatives to mention, had a wonderful stay at this hotel.