The beds were comfortable and the hotel was clean. We appreciated the in-shower dispensers of shampoo and body wash. The indoor pool and splash pad were great for the kids. The location was convenient, within walking distance to the St. Jacob's Market and outlets. I would recommend this hotel.

As women traveling alone, we felt safe and comfortable during our stay. The hotel had a convenient location with easy access to shopping areas and attractions. The breakfast was enjoyable, with fresh pancakes and attentive staff. The pool provided a fun and relaxing experience, and the surrounding fields offered beautiful views. The nearby St Jacobs Farmers Market was a highlight, with plenty of vendors and activities for everyone.

Felt most welcome, no complaints.

We loved our stay at this hotel! The clean, quiet, and comfortable rooms were perfect for vegetarians and vegans like us. The full breakfast included delicious options that catered to our dietary preferences. The hotel's staff were exceptional, friendly, and accommodating. The on-site pool, although limited to 10 people, provided a refreshing escape. Plus, the hotel's location across the street from an outlet mall and St Jacob's farmers market was a nice bonus!

Felt great, nothing to complain about.

Great location, good breakfast, and friendly, helpful staff.

Felt really comfortable, nothing too much trouble.

holiday inn express exceeded my expectations in waterloo! the clean rooms, great breakfast, and helpful staff made our stay amazing. the location was perfect for our plans, and the tuesday night reception was a nice surprise. overall, it was a pleasant and comfortable experience.

More fruit at breakfast would have been nice.

great stay, attentive staff, comfortable room, fun pool, convenient location near market and outlet mall. Jacobs, exceeded expectations

great stay at a conveniently located hotel. amazing breakfast selection, friendly staff, and peaceful atmosphere. exceeded my expectations compared to my last visit to waterloo. holiday inn express really impressed me!

Fairly new hotel, clean. Room smaller than expected but nice. Helpful staff, overall nice stay. Breakfast disappointed, mostly carbs and soft banana. Room not cleaned on Day 2. Almost ran out of tissue and toilet paper. Good breakfast, quiet 6th floor. Grandma's bucket list hotel, awesome breakfast. Helpful staff, great map. Incredible farmers market. Weekend trip to Elmira and Alora, recommend both. Picard's Peanuts visit.

Clean sheets, abundant pillows. Early check-in available. Good internet. Comfortable saltwater pool. Acceptable cleanliness. Rooms serviced if requested. Fun for kids. Nice bed with pillow options. Standard breakfast. Good coffee. Modern room. Decent toiletries. Recommended.

Close to market, right across the street. Convenient for Saturday visits. The breakfast was delicious. Friendly staff.

None.

Breakfast included, helpful staff, clean rooms, efficient kitchen staff, convenient location for Stratford festival.

Convenient location near St Jacobs Farmers' Market and Outlet Mall. Comfortable bed and pillows. Strong showerhead for a refreshing experience. Friendly and efficient staff.

J'ai séjourné dans cet hôtel pendant une semaine en juin et dans l'ensemble, mon expérience a été agréable. L'emplacement de l'hôtel est très pratique car il se trouve à une courte distance de marche de la plage et du marché de la ville. De plus, la navette organisée par la réception pour se rendre à l'aéroport était fiable et pratique.

Il y avait quelques aspects négatifs à prendre en compte. La nourriture était en dessous de la moyenne avec peu de variété.

Comfortable bed. Warm pool. Close to St. Jacob's Market. Helpful staff. Enjoyed dinner at nearby restaurant.

The room was large, very clean, and had a huge TV. There was always coffee in the lobby, which was convenient. The note in the elevator about breakfast timings was helpful.

Felt at ease, nothing too much trouble.