As a family with 2 small kids, we loved the quick and efficient internet assistance. The staff was friendly and accommodating, providing us with an early check-in without any additional charge. The rooms were modern, clean, and perfect for a good night's sleep. The hotel's location near Taojin metro station was ideal, offering convenience and a quiet environment. The air-conditioning worked well, ensuring comfort throughout our stay.

Felt like visiting family, absolutely no complaints whatsoever.

the hotel exceeded my expectations. great service, lovely room and bath, and they handled my food issue with no fuss. a regular place for me during my visits to gz. i recommend it!

The location of the hotel is very convenient, as it is very close to the Taojin metro station. This makes it easy to explore the city using public transportation. Additionally, there is an Istanbul restaurant nearby, offering delicious meals.

The hotel's customer service has received poor reviews, with guests noting that the staff were not friendly or helpful.

Efficient check-in & check-out. The staff provided helpful tips on nearby attractions & dining options. Easy assistance from the entrance staff to hail taxis. Great overall experience. 👌

We had a great experience staying at a big classic hotel located between two main train stations in Baiyun. The room was spacious and comfortable, with good city views. The interior design was charming, although the furniture could use an update. The in-room internet connection was reliable, with both WiFi and cable options. The hotel also had a sauna and gym for guests to enjoy. The location was delightful, with convenient access to shopping malls, dining options, and 24/7 convenience stores. Plus, it was near important heritage sites like the memorial park of the 72 Martyrs of Huanghuagang. Buses to other destinations stopped at the nearby Garden Hotel.

Cannot find any faults. 👍

I had a fantastic stay at this hotel! The cleanliness was impeccable, everything was spotless. The hotel facilities were top-notch, especially the pool on the highest floor. The location was incredibly convenient, with a MRT station nearby and plenty of food options within walking distance. The staff were attentive and helpful, always going above and beyond to assist me. Additionally, the hotel provided a free shuttle bus to Pazhou Exhibition Hall and other busy areas like Beijing Road or ZhuJiang New Town.

Nothing I didn't like to be fair.

The location is great, close to the metro. We loved the free charger rental when we forgot ours in the room. The staff found lost item and returned it. we had a good experience at Baiyun.

I got great value for my money at Guangzhou Baiyun Hotel. The room was spacious and comfortable, and the staff were friendly and attentive. The location was excellent, with plenty of delicious restaurants and coffee shops nearby.

The breakfast offerings could be improved, especially the omelettes.

Great hotel staff, convenient location, spacious rooms, excellent breakfast spread, nearby Indian restaurants and shopping options.

Nothing, it was perfect.

The breakfast buffet at Baiyun Hotel is simply outstanding. Every morning, I eagerly woke up to indulge in the delicious spread of dishes. The Sultan restaurant located behind the hotel is also a hidden gem, offering amazing food that left me craving for more.

The hotel staff's English was exceptional, providing excellent service even at 2 in the morning. The rooms were spacious and the location was ideal for shopping and dining.

Felt extremely welcome, no reason to complain.

Located next to a Turkish restaurant, upscale shopping mall, and Taojin subway station. Walking distance to Walmart, KFC, Moda Ice Cream, Starbucks, and 7 Eleven. Easy access to other busy areas by taxi or subway.

During my recent business trip, I found the hotel to be conveniently located, with plenty of dining options and a subway station nearby. The spacious and well-furnished rooms were a comfortable place to unwind after a long day. I appreciated the complimentary bottled water and the in-room coffee and tea service, which I found to be a nice touch.

While the Wi-Fi was adequate for basic browsing, it could have been stronger. the noise from nearby construction was a bit of a nuisance.

A perfect stay at Guangzhou's Baiyun Hotel! The rooms were beautifully decorated, immaculately clean, and well-managed. The hotel's location near the Taojin Metro station made it convenient for exploring the city. The staff was polite, helpful, and even upgraded our room. The water pressure and temperature in the shower were excellent. I highly recommend this hotel for a comfortable and enjoyable stay in Guangzhou.

The location attached to a mall, firm bed mattress, convenient transportation to the fair, observant and thoughtful cleaning staff, nearby Starbucks.

For us, it was ideal.