English-speaking vacation coordinator, discount on ski pass, free parking, practical kitchenette, great hotpot restaurant.

The hotel is in a great location, just a stone's throw away from the ski mountain. The rooms are well-designed, with a touch of European style. The swimming pool is clean and the facilities are new.

Some of the staff seem to lack proper training.

The hotel location is great, really close to the ski resort and with amazing views of the mountains. The swimming pool is a must-try, it was super clean and well-maintained, perfect for relaxing after a day of skiing. The hotel room was also nicely designed and modern.

This hotel really needs to work on their customer service. The staff was not well-trained and seemed to lack basic knowledge about the area and the hotel amenities. The restaurant was not good either and we had a difficult time finding good local food options nearby. Lastly, the rooms were a bit small and not as well-equipped as we were expecting. I would not recommend this hotel for families or for anyone looking for a high-quality experience.

I had a fantastic stay at this luxurious 4-star hotel! From the moment I arrived, the friendly staff made me feel right at home. The hotel itself is quite new, and it's clear that they have put a lot of effort into providing enhanced comfort and quality services. The swimming pool was incredibly clean and well-maintained, and all of the facilities throughout the hotel were brand new and spotless. I also loved the fact that this place is pet-friendly, which is a rare find. The location is unbeatable, as it is just a few steps away from the ski mountain. It's so convenient to be able to walk to the slopes and start skiing right away!

In terms of recommendations, I would definitely recommend this hotel to all.

English-speaking vacation coordinator, discount on ski pass, free parking, practical kitchenette, great hotpot restaurant, friendly service.

I had a fantastic stay at Element in Chongli! The hotel's new and clean facilities were impressive. The swimming pool was super clean and perfect for a relaxing dip. The hotel's location, right next to the ski station, was incredibly convenient. I also loved the pet-friendly policy, allowing me to bring my furry friend along. Despite the challenges of peak and off-peak periods, the hotel managed everything smoothly. The level of service was top-notch, and the staff, although still learning, were friendly and helpful. I highly recommend this hotel for a perfect ski weekend getaway.