Convenient location near electronic stores and good restaurants. The lobby had a nice bar and small shop.

Check-out process was too long. The room had a smoky smell at first and the AC only worked if you were in the room and set to maximum power.

We had a great stay at this luxurious hotel in the industrial zone. The location was perfect, with shops, banks, and restaurants just a short walk away. There was even a big supermarket right next to the hotel, making it convenient for any last-minute needs. The staff provided excellent service, with reasonable English-speaking skills. We were impressed with their willingness to go above and beyond to make our stay comfortable.

We would highly recommend this hotel to everyone. The staff was friendly and attentive, the rooms were comfortable and well-appointed, and the location was convenient.

Lovely staff, clean and modern room, comfy bed, good breakfast, convenient snack shop, plenty of nearby amenities.

Not one thing.

The hotel was very clean, with well-appointed and clean rooms. The location was excellent, as it was right next to the factories I needed to visit for work. The hotel also had easy access to transportation, as it was very close to a train station. The staff were extremely helpful and friendly, and even upgraded my room upon check-in. The breakfast was delicious and the free wifi worked well.

Was all great.

The hotel is conveniently located near the new metro line, making it easy to explore the city. The rooms are clean and comfortable, with a nice view. The staff is friendly and accommodating, ensuring a pleasant stay. The breakfast has a good variety of options and the service is top-notch.

Some guests have mentioned that the food in the hotel needs improvement and better management.

Close to train station. Clean and comfortable. Helpful and kind staff. No deposit fee. Windows in room open. shower. Upgrade to room. Great staff at buffet dinner

Don't have any issues at all

Convenient location for airport and train station. Helpful and accommodating staff. Clean and comfortable rooms. Good breakfast selection. Car service available for transportation needs.

I had a wonderful experience staying at this hotel. The staff went above and beyond to ensure my comfort and satisfaction. They provided exceptional assistance when I unfortunately got injured during my trip, even accompanying me to the hospital and helping with translations. The rooms were clean and well-appointed, and the WiFi was reliable. The breakfast served was consistently delicious, and I absolutely loved the coffee machine. The hotel is conveniently located near a subway station and even a Walmart, making it easy to explore the surrounding area.

I highly recommend this hotel to everyone.

The rooms at HGI Shenzhen were well-lit and clean, without any signs of water damage. The comfortable bed and soft bedding ensured a good night's sleep. The restaurant offered a variety of options and the food quality was surprisingly good. I would recommend this hotel.

Spent my Xmas in a hotel with great value for the price. The rooms are very clean and comfy. The location is perfect as it is close to both the industrial park and commercial area, making every activity within reach. The staff is warm and accommodating, providing assistance even in the wee hours of the morning.

Food served in the hotel needs improvement in quality, as well as better management since they serve some dishes from breakfast during lunch. Some of the a la carte items were frozen.

The staff at Hilton Garden Inn were extremely helpful and accommodating during my stay. I had a minor issue with my bill, but they quickly rectified it without any hassle. The buffet dinner had a wonderful selection of dishes, although it was a bit pricey. The location of the hotel was convenient for my needs. I would recommend this hotel for a pleasant stay.