Airy, spacious room with comfy bed and blackout blinds. Good view of city from room and bathroom. Excellent service and friendly, English-speaking staff. Delicious breakfast with wide selection of Chinese and Western cuisine.

Lovely hotel, gorgeous rooms with big comfy beds and black out blinds. Excellent service and helpful staff. Best breakfast during our stay in China.

Almost perfect.

Excellent service, staff went above and beyond for guests. Jack at the helm provided top-notch concierge assistance. Room was spacious and comfortable with high-quality bedding. Long Yuan restaurant offered tasty food, despite minimal English-speaking staff.

The hotel had large and airy rooms with comfortable beds and black out blinds. The view of the city from the room and bathroom was lovely. The staff provided excellent service and went out of their way to ensure a high standard stay. Breakfast offered a great selection of both Chinese and Western cuisine. The hotel was in the center of the Dragon District and close to some nice shopping malls.

Nothing, all great.

We had an amazing stay at a hotel in Taiyuan. The rooms were spacious and well-designed, with all the necessary amenities. The breakfast had a great variety of delicious options. One thing that stood out was when we needed to print our boarding passes, the staff went above and beyond to help us navigate the process. I highly recommend this hotel.

Enjoyed free mini-bar and spacious room with comfortable bed. Location next to shopping and restaurants was convenient. The staff was friendly and helpful.

The room was noisy due to street traffic despite the double glazing. Morning coffee supply in the room was not consistent.

During my recent stay at the Kempinski Hotel in Taiyuan, I was amazed by the level of service provided. When I needed to print my boarding pass but had trouble accessing certain websites, a helpful staff member went above and beyond to assist me, even standing by my side as I checked in. The staff also ensured that my early morning alarms were set and a taxi was arranged for me, providing a seamless and stress-free experience. Plus, the location in the center of Dragon District was perfect for exploring the area. I highly recommend this hotel for its exceptional service and convenient location.

The hotel is very new and modern, with well-designed and comfortable rooms. The staff is friendly and the breakfast has a rich and tasty variety. The hotel is conveniently located near modern shopping malls.

There were a few small annoyances during my stay. Upon check-in, my requested non-smoking room was not available.

From the moment we arrived at this luxurious hotel, we were welcomed warmly by the staff who catered to our every need. The Spa & wellness centre was phenomenal with top-notch massage techniques that provided ultimate relaxation. We loved the in-room breakfast, which was served hot and fresh. The special diet menus were amazing as they catered to our dietary restrictions. The indoor swimming pool was a great perk and the bar/lounge area had the perfect ambiance for a relaxing evening. The location was ideal, with easy access to shopping and other attractions.

The only minor issue we encountered during our stay was the lack of barbeque grills. We were looking forward to having a nice BBQ with friends but unfortunately, there was no available grill.