The room was spacious and comfortable, with a lovely bed that ensured a good night's sleep. The hotel's location was perfect, just a short walk away from the entrance of the Avatar National Park.

Although the breakfast had a Chinese focus, we found it to be very good with a variety of options. The hotel overall was well-maintained and Instagrammable, allowing us to capture some amazing photos during our stay.

We stayed at Pullman for 7 days, combining business with sightseeing. The clean rooms with comfortable beds were perfect for a businessman like me. The staff at reception, especially Vladimir, were exceptional in their courteous service. The hotel's location near Zhangjiajie National Park was ideal, and the food in the western restaurant was delicious. The facilities were well maintained, and the breakfast buffet was great. Special mention to Bob Naresh, who provided valuable tips and assistance.

I recommend this hotel.

Great location near attractions, spacious rooms, helpful staff who speak English.

Breakfast can be crowded with slow replenishment of dishes, coffee machines often break down.

The Pullman hotel in Zhangjiajie was a fantastic stay for both adults and children. The rooms were spacious, with comfortable beds and a deep bath for relaxation. The buffet breakfast offered a wide variety of warm and cold options. The location was convenient, with a short walk or inexpensive taxi ride to the main gate of Wulingyuan. Staff were friendly and helpful, with some speaking good English. The hotel also had an ATM machine accepting Maestro cards, which was a relief. Outside the hotel, taxis and mini-vans were readily available, making transportation easy.

Felt safe and secure, no complaints.

Convenient location, 10 min walk to Wulingyuan Zhangjiajie national park gate and shopping areas. Lovely foyer and pool area. Polite staff, comfortable bed, hot water. Spacious room with shower and bath. Biggest bed ever. On-site store sells water. Great breakfast buffet with veggie and vegan options.

The Pullman hotel in Zhanjiajie exceeded our expectations with its wonderful rooms, great staff, and reasonable prices. Vladimir at the concierge went above and beyond to make our trip terrific, providing helpful assistance and taking the time to ensure we had a memorable experience. The hotel's AC was a lifesaver in the hot climate, and the luggage delivery service was top-notch. The nearby theater was an added bonus for entertainment purposes.

Hard to think of anything.

The location of the hotel in the Wulingyuan area is perfect for exploring the nearby national parks, with the entrance just a short walk away. The rooms are well-designed, with ergonomic features such as a nook for bathroom items and a separate bath tub and shower. The staff at the front desk are professional and courteous, and the breakfast buffet offers plenty of choices. Additionally, the hotel has a nice swimming pool to relax in after a day of hiking.

Some guests reported issues with bug bites in their beds, but the hotel promptly addressed the issue and provided a new room.

During my recent stay at Pullman, I had a wonderful time exploring the nearby Wulingyuan national park. The hotel's convenient location, only 15 minutes away by foot from the park entrance, made it easy for me to visit multiple times. The staff at the reception were incredibly helpful and professional, despite their limited English skills. Another highlight was the proximity to downtown Wulingyuan, where I discovered a multitude of fantastic Chinese restaurants, including a steak and pizza place on the main street with English-speaking staff. The breakfast options at the hotel offered a delightful mix of Western and Chinese cuisine, ensuring a satisfying start to each day.

I can recommend this hotel.

The hotel had a great location, very close to the entrance of the national park. It was also conveniently located near a range of bars and restaurants. The rooms were comfortable and the air conditioning was great, which was a relief in the hot climate.

The dining room was not up to standard, with old and dirty furniture. The breakfast selection was lacking and the cocktails at the bar were overpriced and not enjoyable.

I had an amazing stay here! The hotel staff were fantastic, providing efficient check-in and check-out, and even arranging pick-up and drop-off at the airport. The location of the hotel was perfect for exploring the city, and the hotel facilities were top-notch. The rooms were clean and well-maintained, and the breakfast buffet had a wide selection of delicious options. The staff, especially Mr. Vladimir Krylov, went above and beyond to assist me throughout my stay. Mr. Krylov's linguistic skills in Mandarin and his knowledge of the region were extremely helpful and made my experience as a guest memorable.

Everything was great!

Great rooms, fantastic location, friendly staff, and delicious food at V cafe. Good breakfast options and well-maintained rooms. Vladimir was extremely helpful in planning our trip. Better than the nearby Crowne Plaza. Excellent value for money.

The hotel room was spacious and comfortable, with both a tub and a shower. The location of the hotel was convenient, close to the park and other nearby hotels. The staff was friendly and helpful, especially the concierge who assisted with transportation and tour guide services.

The breakfast experience was not satisfactory, with slow replenishing of dishes and coffee machines that frequently broke down. The lack of English signage in nearby hotels made it difficult to navigate the area.

I had a fantastic stay at this hotel. The location was perfect, close to the Zhangjiajie National Park and the evening show about the region. The staff was incredibly helpful, especially the English speaking manager, Naresh, who assisted me with planning my daily activities. The rooms were clean and the beds were comfortable. The breakfast had a good variety of options and the hotel facilities, including the swimming pool and spa center, were excellent.

Great location near park, comfortable rooms, friendly staff. Fully stocked and clean. Close to restaurants and nightlife.

Conveniently located near Wulingyuan national park entrance. Helpful and professional staff. Clean and well-maintained rooms. Good variety of breakfast options. Efficient check-in and check-out experience.