The view of the river was nice. Room matched online pictures. Large and comfortable. Grand hotel lobby. Gym, sauna, pool facilities. Great breakfast with variety. Excellent service from attentive concierge. Clean and well-maintained rooms. Nearby shopping and local food options.

Nothing at all.

The hotel is conveniently located near the business center, providing easy access to all transportation connections. The rooms are spacious and comfortable, with a good shower and all necessary amenities. The staff is helpful and attentive, providing excellent service throughout the hotel. The breakfast offers a wide selection and the restaurant staff is attentive. The hotel also boasts a grand and glitzy entrance, adding to the overall luxury experience.

The pool facilities are in need of refurbishment and maintenance.

Excellent English-speaking staff. Fluent and helpful front desk staff. Sparkling facilities. Reasonable price for excellent service, location, and facilities. Great staff making guests comfortable. Excellent team at the front desk. Exceptional Japanese restaurant. Charming and well-trained breakfast restaurant staff. Great location by the river. Nice gym and pool, with great staff. Luxurious and grand entrance. Big room with comfortable bed. Good shower and amenities. Centrally located by the river. Helpful staff recommending places to visit. Good value for money

Nothing to dislike.

Grand, riverside hotel near city center with friendly, accommodating staff and large, well-maintained rooms. Stunning river views and convenient for local eats and shopping. Excellent facilities including gym, sauna, pool, and generous breakfast selection. Perfect for both work and leisure trips.

Great value for money and an ideal location, just a short walk to the city shopping central area and a subway station nearby. The breakfast buffet was fantastic, with a great selection of food catering to multiple cultural perspectives. The snacks and drinks available on the 23rd floor were a nice touch, and the service was excellent.

The room was quite compact and lacked seating areas in the foyer front area.

The hotel's location near the center of the city, with easy access to subway stations and situated in a mainly commercial area, made it convenient for exploring. The cleanliness of the hotel was exceptional, ensuring a comfortable stay. The staff were friendly and welcoming, making me feel at home from the moment I arrived. The breakfast provided a wide array of options to suit any taste, ensuring a delicious and hearty start to the day.

Almost perfect.

Large, luxurious room with lovely smell. Fabulous restaurant with diverse menu and buffet. Excellent service from VIP club staff and reception manager. Good location, short walk to city center and shops. Free upgrade to suite with breakfast and access to 23rd floor lounge.

Room was clean with regular service. Good facilities. Nice location near river and shopping precinct, as well as local stores within a 10-minute walk for breakfast and supplies. Helpful staff.

Great hotel at a convenient location, near the river and close to Tianfu square and Chinxu Road. The staff was very helpful and the rooms were clean and spacious. The restaurants, especially the Japanese one, served high-quality meals. The breakfast was also of great quality. Additionally, the hotel had a pool area, although it needs renovation.

The cleaning service could be improved as we had to ask for additional amenities and toilet paper every day. Also, there was a lack of English-speaking staff for such a large hotel, including the concierge.

Great service, friendly staff, free upgrade to suites, excellent food, good location.

Clean rooms, good service, nice location, friendly staff, great facilities.

Nothing to be said.

This hotel offers a luxurious experience with exclusive amenities that met my needs. The room had stunning decor and impressive facilities such as a spa and wellness centre, indoor swimming pool, restaurant, bar/lounge area, and private facilities. The location was also convenient and accessible to most important sites.

Although the service was decent, the staff lacked local knowledge and provided me with incorrect information regarding the nearby attractions. However, this was a minor issue and did not greatly impact my overall stay.

The value for money at Sofitel was excellent. The room was spacious, clean, and had great views. The location was central and convenient for exploring the city. The staff were attentive and friendly, providing great recommendations and assistance throughout my stay.

The breakfast menu could have been improved by reducing the amount of light coming through the frosted glass in the sleeping area.