Great staff, spacious rooms, comfortable beds, extensive breakfast, nice pool.

Almost perfect.

I stayed at a lovely hotel in Shenzhen for my fiance's birthday last month. The Venice Raytour Hotel was the perfect choice. The interior was stunning and our room was comfortable. The staff went above and beyond to make our stay special, helping me organize a surprise for my fiance, including a beautifully decorated room, a delicious cake, and even checking my USB flash drive for a video I prepared. They also decorated the bathroom with rose petals for a romantic touch. The hotel staff, especially Arianna Orma and Helen Guo, were incredibly helpful and responsive throughout the entire process. The location was excellent, with plenty of nearby restaurants and attractions like the Windows on the World and the Holiday Plaza. The hotel had a fantastic pool, both indoor and outdoor, which was perfect for our family. The room itself was spacious and comfortable, great for two adults and a child. We were even upgraded to a deluxe room. The breakfast buffet had a wide selection of delicious food, both Western and Eastern options.

Totally recommend this hotel.

During my recent stay, I was pleasantly surprised by the comfortable and well-maintained rooms at the hotel. The Italian-themed décor added a unique touch to the overall ambiance. The hotel's location near popular attractions and amenities was convenient for exploring the area.

Although there were a few minor drawbacks, such as the lack of a king-size bed and difficulty finding the light switch in the room, these did not significantly impact my overall experience.

I recently stayed at Hotel Indigo for a few nights and it was a fantastic experience. The location is excellent, with a metro station, shopping mall, and tourist attractions all nearby. The restaurants in the hotel are also top-notch, offering delicious food. The lobby decoration is impressive and adds to the overall charm of the hotel. The staff is friendly and accommodating, making the stay even more enjoyable. As a European, I loved the Venice theme throughout the hotel. It truly made me miss Venice and Europe. It's a beautiful place to celebrate a special occasion with a small group of people.

Totally recommend this hotel.

The hotel had a great indoor swimming pool, perfect to relax and cool down during the weekend. The staff was very helpful and attentive, providing excellent service. The hotel's location was key, as it was within walking distance to popular attractions and there were plenty of restaurants nearby to choose from.

One major drawback was the lack of communication regarding the hotel's policy on using the swimming pool. Guests were required to bring their own swim caps, which wasn't clearly mentioned beforehand.

The hotel is in a perfect location, close to many local attractions and the main underground station. The rooms are comfortable and clean, with all the amenities I needed. The lobby bar serves a great selection of coffees and snacks. The hotel also has a spa and the famous V Bar. The staff were professional and congenial, making my stay enjoyable. I highly recommend this hotel.

Perfect location, next to MRT station & shopping mall. Room upgraded with wide-view. Big, clean, stylish decor & heavenly bed. Own balcony with view of Window of The World & South China Sea. Comfy huge pool for relaxation. Helpful & friendly staff. Plenty of delicious varieties for breakfast. Coffee customized to taste at the coffee bar. Dim sum at the in-house Chinese restaurant is a must-try.

The hotel had a great pool and friendly staff. It was conveniently located near popular resorts and the metro, making it easy to explore the area. The large, clean rooms with tea and coffee making facilities were a nice touch.

The check-in staff could use some improvement in their training, and there were some areas of the hotel that showed signs of wear and could use better upkeep.

I recently stayed at the beautiful Venice Raytour Hotel in Shenzhen for my fiance's birthday. The hotel staff went above and beyond to make our stay special, helping me organize a surprise celebration with a room decor and a delicious cake. The room had a stunning view and the bathroom was adorned with romantic rose petals. The staff, especially Arianna Orma and Helen Guo, provided excellent service and made us feel truly welcome. The hotel's convenient location near popular attractions and a variety of restaurants added to the overall great experience.

Would recommend this hotel.

Convenient location near major attractions. Stylish decor and comfortable rooms. Friendly and helpful staff. Good breakfast selection. Nice amenities.

I got great value for my money at this hotel. The room was spacious, clean, and beautifully decorated. The location was convenient, right next to a shopping mall and metro station. The staff treated me with friendliness and spoke excellent English.

Breakfast items could have been improved.

I chose this hotel for a relaxing evening after complex business negotiations, and it was just great for this. The outdoor swimming pool is excellent, and the concierge service is good. The location is convenient, with a shopping center and two large entertainment centers within a two-minute walk. The hotel is also ideal for weddings and family events. The rooms are spacious and comfortable, with a wonderful bathroom and pillows. The conditioning system is excellent, and the breakfast offers a lot of variety. The staff are friendly, polite and helpful.

I do recommend this hotel.

I loved the cleanliness of the hotel, everything was spotless and well-maintained. The hotel facilities were excellent, including a massive indoor and outdoor swimming pool and a perfect sport gym. The location was great, with easy access to the metro and a fantastic shopping mall right next door. The staff were incredibly friendly and spoke very good English, making my stay even more enjoyable.

Nothing, all was good.

The lobby of Hotel Indigo was very welcoming and stylish, creating a great first impression. I was immediately drawn to the beautiful design and cozy atmosphere. The swimming pool was absolutely stunning, both indoors and outdoors, providing the perfect place to relax and unwind. The selection of restaurants offered a great variety of delicious food, and I especially enjoyed the bar and disco pub on the 3rd floor. The rooms were comfortable, ensuring a pleasant stay.

Great location, fabulous pool, large and comfy rooms, helpful staff.

Couldn't find any faults at all.