Friendly and helpful staff. Big, clean room with amazing sea view. Complete and tasty breakfast buffet. Loved the pool and direct beach access. Good location, less crowded than Bocagrande.

The hotel had good wifi and friendly staff. The location was also convenient, with easy access to nearby attractions. Additionally, the hotel had a comfortable bed and clean rooms.

There were a number of problems during my stay. The hotel wasted my time with unnecessary charges and the restaurant had an extremely low temperature, making it unpleasant to dine there.

The hotel had an excellent location, close to the beach and with a nice swimming pool and gym. The staff was very friendly and the rooms were clean, spacious, and well organized. I particularly enjoyed the ocean view from my balcony, it was truly awesome. Additionally, the atmosphere in the hotel was light and pleasant, making my stay very enjoyable.

There were some aspects that could be improved. The breakfast could have been more diverse, with a greater variety of options such as smoked fish and different types of cheeses.

Good location, away from downtown but close enough for short uber trips. Surrounding area is pretty. Rooms are clean with tile floors. Food is good, bordering on excellent. Comfortable beds with different pillow options. Decent cable with SAP option. Impeccable staff. Quiet and comfortable stay. Beautifully kept grounds. Buffet breakfast and coffee are excellent. Efficient check-in and check-out process. Friendly room service. Nice and fresh garden area.

The service at Holiday Inn was exceptional! From the moment we arrived, we were greeted warmly and made to feel right at home. The staff went above and beyond to ensure our stay was comfortable and enjoyable. We were particularly impressed with the attention to detail and the genuine care they showed towards us. It's rare to find such dedicated and friendly staff members. The food at the hotel was also top-notch, with a variety of delicious options to choose from. The room was spacious and well-appointed, with a stunning view of the beach. We loved having a private patio to relax on and take in the scenery. Despite a few minor hiccups, the Holiday Inn staff handled everything with professionalism and ensured we had a fantastic experience. I highly recommend this hotel for a wonderful stay in Cartagena.

The hotel is nicely located right on the beach, so you can easily enjoy the sea breeze and relax. The rooms are very spacious and offer sea views. The staff is friendly and attentive to guests' needs. You can enjoy a good wifi connection in the areas where you sleep and even at the beach. The facilities provided by the hotel, such as the pool, are nice and well-maintained.

The hotel's restaurant's food quality is not up to standards, as mentioned in some guests' reviews.

Clean rooms and facilities, spacious with comfortable beds. Great food options and proximity to the airport. Excellent pool and beach access. Helpful staff, especially accommodating for families with special food needs. Gym and pool always available.

We recently stayed at Holiday Inn Morros for a quick getaway. Our room and bathroom were spacious and clean, with all the necessary amenities. The pool was amazing, and we loved the private beach area for relaxation. The small gym was a nice bonus. The staff at reception was friendly and helpful, organizing taxis for us. The breakfast buffet was delicious, and the dinner options were also very good. We highly recommend this hotel and would definitely return!

Would recommend this hotel.

The hotel has a great location with beautiful views of the sea. The staff is friendly and helpful. They offered some complementary drinks and snacks during our stay which was a nice touch. The breakfast was delicious and had great options to choose from.

The hotel needs better control over noise levels. Some guests played loud music and disturbed other guests.

The beachfront location of the hotel was perfect, with a clean and wide stretch of sand just steps away. The pool area was also a great place to relax and enjoy the sunshine. The rooms were spacious, clean, and comfortable, with housekeeping doing an excellent job.

The hotel was undergoing renovations, which meant a musty smell upon entering. The food in the restaurant was not up to par, and the breakfast did not live up to expectations in terms of flavor and quality.

I recently stayed at the Holiday Inn in Cartagena for a quick beach getaway. The hotel staff was incredibly friendly and helpful throughout my stay. The modern and clean facilities, along with the comfortable rooms, made for a very enjoyable experience. The breakfast buffet was great and they even catered to special dietary requirements. When my partner fell ill, the hotel promptly arranged for a doctor and nurse to visit at no cost. The location was also convenient, just a short taxi ride from the airport and town.

Can't recommend this hotel highly enough.

As young holiday goers, we loved the direct access to the beach and the swimming pool. The hotel's location was perfect, with a short drive to the old city and airport. The restaurant offered a good selection of dishes, and the rooms were clean and comfortable. The hotel staff were incredibly friendly and helpful, especially considering our limited Spanish skills. we had a fantastic experience and would definitely return during our next visit to Cartagena.

Felt very at home, with no complaints at all.

Spacious rooms, excellent breakfast buffet, comfortable bed, good location, nice pool and garden area.

Absolutely nothing to say about dislikes.

We got great value for our money at Holiday Inn. The room was spacious with a beautiful view of the lagoon. The location was perfect, close to the old town but in a less crowded area. The staff treated us exceptionally well, even though my wife and daughter didn't speak Spanish fluently.

The morning meal could have been improved with faster service for drinks.

The breakfast at Holiday Inn was simply outstanding. They had a wide variety of delicious food options, and the quality was top-notch. We were blown away by the selection and enjoyed every bite. We also appreciated the special touches on our honeymoon, like the beautiful room decoration with petals, flowers, and wine. The staff went above and beyond to ensure we had a memorable experience. They even gave us a room on the 11th floor with an amazing view. we had a fantastic stay and would highly recommend this hotel.