Excellente breakfast, nice room, great A/C, mini fridge is actually not that mini at all, comfy beds.

Can honestly say there wasn't anything not to like.

For the price we paid, we got great value and a comfortable room with a nice bed and hot water in the shower. The location was convenient, with a mall and restaurants within walking distance. The staff at Palmetto were friendly and polite, making our stay even more enjoyable.

The hotel breakfast menu could use a little more variety.

I had a great value for my money at Palmetto. The room was clean and comfortable with a nice bed and hot shower. The hotel is centrally located, close to a mall, and the staff was incredibly friendly and helpful.

The breakfast selection could be improved with more soap or gel for larger families.

had an amazing honeymoon trip in santiago de los caballeros and palmetto totally impressed us! the staff was so friendly, the location was perfect, and the room had all the little luxuries we needed for a comfortable stay.

Clean rooms, convenient location near shopping and medical center. Helpful staff and fast check-in/out. Good breakfast options and pleasant terrace. Free amenities, wifi, parking, and drinkable water bottles. Great value for money.

A week-long stay at Palmetto Hotel in Santiago was a delight. The hotel is ideally located, with a nearby mall and plenty of local eateries. The bed was comfortable, and I enjoyed the local cable and music channels. The hotel itself is new, and the staff were friendly and polite. The breakfast on the rooftop terrace was a pleasant experience, despite some street noise.

The staffs were very polite and helpful, and the rooms were clean and tidy. The hotel is conveniently located near shopping centers and local eateries, making it easy to explore the area. I also enjoyed the comfortable beds and the cozy atmosphere of the room.

The bathroom was on the smaller side, and there was no complimentary soap or shampoo provided. It would have been more convenient to have a fridge and a desk with chairs in the room for added comfort.

The breakfast was delicious, staff pleasant and helpful. Hotel is conveniently located with a hospital, mall, coffee shop, and supermarket nearby. Taxis easily accessible. Highly recommended!

The location of the hotel was very convenient, with shopping centers, supermarkets, food courts, cafes. It was easy to find everything we needed within walking distance. The breakfast options were great, with three different variants to choose from. The Wi-Fi at the hotel was also excellent, allowing us to stay connected throughout our stay. The staff, although they didn't speak English, were always friendly and willing to help. the pillows provided in the room were incredibly comfortable, ensuring a good night's sleep.

The small size of the bathroom, which made it a bit cramped. Another negative aspect was the lack of free soap in the bathroom.

I recently had the pleasure of staying at a lovely hotel in Santiago. The Palmetto exceeded my expectations in every way. The breakfast was absolutely delicious, with a wide variety of options to choose from. The room was spacious and well-appointed, with a comfortable bed and a mini fridge that was surprisingly large. The air conditioning worked great and kept the room nice and cool. The bathroom was clean and modern, and the staff were incredibly attentive and friendly. I also appreciated the big flat screen TV and the good wifi connection. it was a fantastic experience.

Couldn't find any faults at all! 😊

The hotel offers a fantastic rooftop breakfast with delicious food, providing a great start to the day. The rooms are clean and well-maintained, with attentive staff and comfortable amenities. The location is perfect, with nearby shopping and dining options, making it convenient for friends who enjoy going out at nights.

Guests felt safe and secure during their stay, with staff always willing to assist and make their stay enjoyable.

My purpose of travel was to explore Santiago, and I stayed at Palmetto for a few nights. The staff here made a big difference, being friendly, excellent, and helpful throughout my stay. The rooms were nice and clean, with a comfortable bed and functioning A/C. The location was convenient, with a local mall, cinema, and various dining options nearby. The hotel also offered free breakfast and WiFi, adding to the overall positive experience.

Would definitely recommend this hotel.

The value for money at Palmetto was great, with spacious rooms and comfortable beds. The location was perfect, close to a mall and central to everywhere we needed to go. The staff were professional and the rooms were kept very clean.

Breakfast choices could be improved, as the portions were small and left my kids hungry.

I just stayed at Palmetto for the second time in a year and will definitely be back. The staff is professional and the rooms are clean. The AC is super cold and the location is perfect, right next to a mall and central to everywhere we needed to go. Uber was always less than a 3 min wait.

We had a great experience at Palmetto. The staff was extremely pleasant and the breakfast was delicious. The hotel's location is excellent, with a hospital across the street and two shopping malls nearby. There are plenty of dining options within walking distance, including a fantastic restaurant in one of the malls. Transportation was easy, with taxis readily available. We highly recommend this hotel to friends and family.