Plenty of parking, clean rooms, friendly staff, excellent gym and tennis facilities, helpful bellmen, and strict security measures.

Felt good, no reason to complain.

I absolutely loved my stay at this luxurious hotel! The location couldn't have been better, right by the sea front and in the heart of everything. The service was exceptional with first class service from the moment I checked in. The room amenities were outstanding, with everything from a mini-bar to a balcony providing the perfect level of comfort. The staff were always on hand to help me with anything I needed and I loved the entertainment and facilities available on-site, such as the outdoor swimming pool and spa centre.

Highly recommended for everyone looking for a top-quality hotel with great amenities and service.

During my recent stay at Renaissance, I was pleasantly surprised by the friendliness and helpfulness of the staff. They went out of their way to ensure that my needs were met and made me feel welcome throughout my stay. One particular staff member, Rafael in the restaurant, stood out for his exceptional service. He provided valuable recommendations on things to do and even went above and beyond to help me find a specific item I was looking for. His genuine care and dedication truly made a difference in my experience.

Centrally located, friendly staff, helpful taxi drivers, delicious buffet breakfast, great night entertainment, clean and prompt service.

All was perfect.

This hotel is a hidden gem in the heart of the city. The location is amazing, right next to the sea front with the best views in town. The service and attention to detail are second to none, the staff go out of their way to make guests feel at home. The rooms are spacious and comfortable, and the little snacks provided on the upper floors make for a pleasant surprise. Breakfast is included, and it's a great way to start the day.

All was ok.

The hotel is conveniently located near attractions, malls, and the Colonial Zone. The rooms are beautiful, spacious, and comfortable. The staff is kind and generous. The pool is clean and spacious. The buffet breakfast has a wide variety of choices. The hotel offers a range of activities and has a wonderful spa. The gym facilities are amazing, and there is a tennis court. The staff goes above and beyond to make guests feel welcome.

Felt at home instantly, nothing was too much trouble.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. We particularly enjoyed the spacious and clean pool, where the kids had a great time. The location of the hotel was perfect for us, as it was close to all the areas we wanted to visit in the city. We also appreciated the convenience of having parking available. Additionally, the hotel staff went above and beyond to make our stay memorable. We were greeted with love and welcoming arms upon arrival, and the staff was always ready to help us. The breakfast buffet was excellent, offering a wide variety of delicious options. We also found the staff at the Navigator desk to be very helpful, especially when we encountered a problem with our flights. we were impressed by the hotel's cleanliness, facilities, location, and staff.

Could not be improved in any way.

I had a fantastic stay at this hotel. The value for my money was excellent, and the room was beautiful and spacious. The location was convenient, close to attractions and shopping. The staff treated me with kindness and went above and beyond to make my stay memorable.

The breakfast selection could have been better.

Great value for money, excellent staff, high level of facilities and comfort. Club Access level upgrade offered wonderful breakfast buffet with lots of choices and opportunity for custom omelets. Nice accommodations and great spa amenities with sauna, jacuzzi, and steam room. Young new employees demonstrated great customer service and hospitality.

The service at the hotel was outstanding, with friendly and helpful staff who made me feel welcome throughout my stay. The restaurant staff provided excellent service, with attentive and friendly wait staff who made sure my dining experience was memorable. The hotel itself is stylish and modern, with comfortable and well-equipped rooms. The smart TVs in the rooms were a nice touch. The hotel is also conveniently located, making it easy to explore the city.

While the staff and service were excellent, I did find the hotel to be a bit outdated in certain areas. Some of the facilities could use some renovation and modernization.

The hotel was located in a convenient area with easy access to all the places we wanted to visit on our trip. The rooms were spacious and well-maintained, the bathroom had complimentary skin and hair care products. The breakfast buffet had a wide variety of options to choose from including fresh fruits, juices, omelette station, and hot and cold cereals. The hotel had a pretty pool area and other decent facilities.

The hotel's restaurant was a bit expensive compared to similar places in the area.

Club Access upgrade, free breakfast with lots of choices, wonderful buffet, great coffee, omelette options, amazing room service.

Can honestly say there wasn't anything not to like.

We had an amazing stay at this hotel. The location is perfect, right next to the sea front in the center of the city. The staff provided us with first-class service, from the reception desk to the maids, and their consistent service was truly impressive. The hotel offers a wide range of amenities, including a casino and a spa & wellness center with a sauna and jacuzzi. The swimming pool is clean and inviting, and we also had access to a beautiful beach area. The garden was well-maintained and provided a peaceful retreat. The on-site restaurant and bar/lounge area served delicious food and had a great atmosphere. The buffet breakfast was fantastic, with plenty of variety to choose from. The room we stayed in was spacious and comfortable, with amenities such as air conditioning, a mini-bar, and an in-room safe. The staff also provided excellent room service, which made our stay even more convenient. We were truly impressed with the level of service and comfort provided by this hotel.

I would recommend this hotel to anyone looking for a luxurious and comfortable stay.

Friendly and professional staff, high level of facilities and comfort, good value for price, clean and refurbished rooms, good food in bar and restaurant.

No negatives from this place.

Excellent customer service from the moment we checked in until we left. The rooms were clean, bright, and spacious with 2 queen beds. Access to the club lounge on the 10th floor was a great perk. Special mentions to Jose, Javier, Alfredo, and Polo for going above and beyond. I highly recommend this hotel for a great stay.