The hotel has excellent facilities, including a restaurant, bar, and pool area. The rooms are spacious with two queen-sized beds, perfect for a family. The location is convenient, within walking distance of local attractions and nearby restaurants. The staff goes above and beyond to accommodate guests, offering early breakfast and arranging for laundry services. The hotel also provides shuttle service and storage for luggage, making it a great home base for exploring.

Felt well taken care of, no complaints.

We had a fantastic stay at Ascend Hotel in Guayaquil. The staff were so accommodating and helpful, going above and beyond to ensure we had a great experience. They even arranged for our wet and dirty clothes to be cleaned within 4 hours, saving us the hassle of finding a laundry. The hotel's location was perfect, within walking distance of local attractions like Iguana Park, The Malecon 2000 walkway, and Santa Ana. We also enjoyed the convenience of having a nice bar at the hotel and nearby restaurants to explore. The airport shuttle service and the option to store our large suitcases while we went to the Galapagos Islands made our stay even more enjoyable.

Nothing, no complaints at all.

Excellent staff service, great location next to iguana park. Delicious breakfast with many options. Sauna+steam bath on rooftop. Timely airport shuttle. Comfortable, clean room. a high level of comfort and service.

This hotel is in the center of everything you need. You can walk to all the tourist destinations with ease. The staff provides room service and housekeeping with a smile. You can hire a car service, laundry and dry cleaning, and even grocery shopping with this hotel's extra services. The hotel has amiable receptionists and provides a welcome drink to their guests. Their sauna and outdoor pool are perfect for relaxing, and they also have a steam room and solarium. The flat-screen TV and air conditioning in the room offers a comfortable environment, and the spa lounge is a great place to unwind.

Go stay here, and you won't regret it.

Our stay at Ascend Hotel was lovely. The pool area was beautiful and relaxing with the Cathedral wall surrounding us. Even though we had some miscommunication about the airport shuttle, the staff was always helpful and friendly. Breakfast buffet was good. Overall I recommend this hotel.

This hotel is located in a prime spot, right next to major attractions. You can take a stroll to the cathedral or go to a museum nearby. You're also close to the river, which is great for a leisurely walk. The room is clean and cozy, and the bathroom is well-equipped. The service is top-notch, with staff members who are friendly and attentive. Breakfast is delicious, with a wide range of options to choose from. The facilities are impressive, with a beautiful pool area and a terrace that's perfect for relaxation.

The air conditioning can be a bit noisy, so it might disturb your sleep.

We had an incredible stay at this luxurious 4-star hotel. The location was absolutely amazing, right in the heart of the city with everything within walking distance. The staff went above and beyond to ensure we were comfortable and happy throughout our stay. They were warm, friendly, and provided excellent service. Our room was extremely comfortable, with a great bed and pillows, allowing us to rest and rejuvenate after a long day of exploring. The hotel also offered a wide range of services and amenities, including room service, car hire, and even grocery shopping assistance, making our stay even more convenient.

We would highly recommend this place to friends and family who are looking for a comfortable and luxurious hotel in a prime location.

The value for the money at Ascend Hotel was excellent - great rooms and comfortable stay. The location was perfect, close to the airport and bus station, with the riverfront just a short walk away. The staff treated us exceptionally well, going above and beyond to assist us during a difficult time.

Breakfast offerings could be improved with more variety and better quality.

Friendly staff, good location, nice pool & rooftop, decent breakfast, great gym facilities.

For us, it was ideal.

Excellent staff. Quality hotel. Great breakfast. Convenient airport shuttle. Quiet nights of sleep.

We had a fantastic stay at this 4-star hotel. The location couldn't have been better - right in the heart of the city center, just behind the cathedral. It was so convenient for us to explore the local sights and attractions. The staff at the reception desk were extremely welcoming and provided excellent service throughout our stay. They even offered us a welcome drink upon arrival, which was a nice touch. The room was very comfortable and well-maintained, with all the amenities we needed including air conditioning, a sitting area, and a flat-screen TV. The hotel also had a variety of leisure facilities such as a sauna, swimming pool, and spa lounge, which were perfect for relaxing after a day of exploring.

In terms of cons, we didn't have any negative experiences during our stay. We would highly recommend this hotel to anyone looking for a luxurious and comfortable stay in the city center.

Great central location for exploring downtown and nearby attractions. Beautiful pool area and rooftop gym with sauna and steam room. Sparkling clean facilities with well presented breakfast buffet. Helpful and professional staff with good English. Safe and comfortable.

We stayed over Thanksgiving weekend and appreciated the two complimentary drinks and breakfast coupons. The hotel's location downtown was perfect for exploring the city’s neighborhoods. We also enjoyed the peaceful atmosphere by the poolside.

First, the shuttle service was unreliable as it failed to pick us up from the airport. the staff did not handle our billing issues adequately.