Friendly and helpful reception staff. Good variety and quality of food. All-inclusive drinks available throughout the resort. Limited but enjoyable animation show. Spacious and clean rooms.

During my stay at Jaz Makadi Saraya Palms, I had an unexpected issue with the AC, TV, and refrigerator in my room. However, the hotel staff were quick to respond and resolve the problem, ensuring my comfort and satisfaction. The main meals buffet offered a great variety and delicious options, making dining a delightful experience. The beach, with its delicious snacks buffet and helpful staff, provided a relaxing and enjoyable time. I had a pleasant stay at the hotel.

Although there were a few minor maintenance issues and the snacks buffet could be improved, these did not significantly impact my overall experience. I would still recommend this hotel to others.

We had a wonderful time at this hotel! The staff were amazing and always ready to help with a smile. The food was excellent, with a wide variety of options to choose from. The rooms were spacious and clean, with beautiful views. The hotel is located in a compound with other amenities such as restaurants and shops. The beach and aqua park were also close by, and there was even a tuk-tuk to take us there. this place provided a luxurious and enjoyable vacation experience.

We highly recommend this hotel to anyone looking for a lovely and luxurious vacation. From the warm welcome at reception to the delicious food and spacious rooms, everything was great.

Everything was excellent, from the friendly and cooperative staff to the high quality of food and drinks. The rooms were spacious and well-appointed, and the beach was excellent. Special mentions go to Chef Haytham, Mohammad Elfiky, and the animation staff for their exceptional service. The aqua viva visit was a fantastic gift, and the restaurant food was delicious.

Nothing.

The complementary drinks and snacks at the bar were a nice touch. The location near the beach and shopping area was convenient. The pool was lovely and well-maintained.

The staff was unresponsive to our complaints about the noise level in the room. The room was small and outdated.

The family rooms at the hotel are incredibly spacious, larger than any other hotel I've ever stayed in. The price is definitely worth it, as it includes three meals, drinks, access to the water park, and a choice of seven restaurants. The beach and all the services provided are excellent. There are plenty of activities to enjoy throughout the day, and I want to express my gratitude to Mr. Emad and Mr. Khalid for their assistance.

Felt truly spoilt, no reason to complain.

The location of the hotel is perfect for a family vacation. The activities available on the shore, such as snorkeling in the coral reefs, are easily accessible from the beach. The room was spacious and comfortable, with a breathtaking view. The service provided by the staff was exceptional, making us feel welcome and cared for. The breakfast was delicious, with a wide variety of tasty options.