I had a fantastic stay at this hotel! The location was perfect, just a short walk away from the cathedral and the town center. The secure underground garage was a great feature, especially for those traveling by car. The staff were extremely friendly and helpful, making the check-in process a breeze. The room was nicely decorated and had all the amenities I needed, including a comfortable bed and a variety of English channels to choose from. I found this place to be of a high standard and offering excellent value for money.

I would highly recommend this hotel to everyone.

The location of the hotel is ideal for exploring, as it is close to the city center and within walking distance of the cathedral. The staff is helpful and speaks good English. The rooms are comfortable and clean, with good showers. Additionally, the breakfast offered a plentiful selection.

The TV channels in the room were mostly in French, with only a couple of English-speaking channels.

Convenient location, comfortable bed, friendly staff, secure parking, and clean room.

The location was perfect - nestled in a quiet residential area but still within walking distance of everything we wanted to see. The hotel staff were incredibly helpful and friendly, even though we didn't speak the same language. They made us feel welcome from the moment we arrived. The rooms were exactly as shown in the photos and the bathrooms were modern and well-maintained. We particularly enjoyed the room service, which was delicious. And let's not forget about the breakfast - it was absolutely amazing! We highly recommend trying the sausages, they were incredibly tasty. This has easily become one of our favorite hotels and we can't recommend it enough.

We had a great experience at this hotel and would definitely recommend it to families.

The breakfast was satisfying and had a good variety of options. The friendly staff were helpful and accommodating throughout our stay. location-wise, it was convenient to be near a large car park and public transportation options.

The rooms were in need of an update. There were issues with cleanliness and certain amenities were missing.

We had a fantastic stay at this luxurious hotel here. The location was perfect, as it was in walking distance from the cathedral and situated in a calm area. Additionally, it was very near the highway, making it convenient for us to travel around. The service was top-notch, with friendly and helpful staff at the reception desk. They provided us with a warm welcome drink upon arrival and were always available to assist us with any queries or requests. The room itself was spacious and comfortable, with all the necessary amenities we needed for our stay. The housekeeping was impeccable, ensuring that our room was always clean and tidy. We also appreciated the terrace and garden furniture, which provided a pleasant outdoor space to relax.

We would highly recommend this place to anyone looking for a luxurious and comfortable stay.

We had a wonderful stay at this hotel. The executive room we had offered a stunning view of the canal. The reception staff were friendly and helpful, and the housekeeping was top-notch. The shower was excellent and it was convenient to have a fridge and safe in the room. The location was perfect, just a short walk to town where we enjoyed the bars, restaurants, and the beautiful Cathedral. I highly recommend this hotel for its great amenities and location.

my recent stay in reims was delightful. mercure truly exceeded expectations with its convenient location, comfortable rooms, and excellent customer service. everything from the polite and professional staff to the good breakfast left a lasting impression. easy access to the motorway and quiet surroundings made for a pleasant and relaxing stay. free wi-fi was an added bonus.

Air conditioning didn't cool the room.

Convenient location for exploring the city on foot. Close to the cathedral and shopping district. provides easy access for those with physical handicaps.

Felt very satisfied, no complaints.

We were pleasantly surprised by the central location of the hotel, just a short stroll from the cathedral. The comfortable room provided us with a great night's sleep. The highlight of our stay was the delicious meal we enjoyed at the restaurant, which exceeded our expectations. Moreover, the secure car parking facilities and fast access to the motorway network were highly convenient. I highly recommend this hotel for its prime location, comfortable rooms, and excellent dining experience.

For the price we paid, the value was exceptional. The room was spotless and nicely arranged. The hotel's location was just a stone's throw away from the Cathedral, and the staff were friendly and accommodating throughout our stay.

The breakfast offerings could be improved. There seemed to be a scarcity of utensils, glasses, and options to choose from.

we stayed at a hotel a few minutes' walk from the town centre. the staff at Mercure were very friendly and helpful, giving us a great dinner recommendation just around the corner from the Cathedral. the room was clean and comfortable, with great beds. although the bathroom was tiny and a bit silly in layout, overall it was a good stay. public parking nearby was reasonably priced and secure.

can't fault the property in any way.

Great location, delicious food, helpful staff, clean room, convenient underground parking, good breakfast selection.

Was all great.