Breathtaking mountain views, serene pool area, dog-friendly, exceptional service, top-notch activities team, exquisite architecture.

The hotel is strategically located, allowing easy access to the Eagle's Nest and Bad Reichenhall. The coffee barista makes delicious coffee using freshly roasted beans sourced from a local coffee shop in Munich. The rooms are spacious and offer stunning views of the surrounding mountains.

The front office staff is understaffed and lacks experience, resulting in long waits and delays in service.

Unbelievable view from outdoor pool to nature, mountains, and snow. Kind and helpful staff. 5* experience with great breakfast. Quiet rooms with shower and bathtub. Fast room service and good food.

kempinski in berchtesgaden exceeded our expectations during our longer stay. beautiful mountain views, spacious and comfy rooms, friendly staff, and delicious food. highly recommended.

Limited vegan/vegetarian options in breakfast.

We were blown away by the location of the hotel, nestled between the majestic mountains of Bavaria. The restaurant, with its stunning view of St Bartholomew's Church, provided a truly breathtaking dining experience. The room was comfortable and well-appointed, and the bathroom was spacious and modern. The service was excellent, with friendly and attentive staff. The breakfast buffet was impressive, offering a wide variety of delicious options. The hotel also had fantastic facilities, including a swimming pool and spa. It was truly a luxurious and memorable stay.

There were some issues with incorrect charges in the hotel and restaurant.

Excellent location, with stunning views. Spacious and comfortable rooms. Friendly and professional staff. Great dining options. Ideal for all seasons.

I had the most incredible stay at this hotel! The panoramic room I stayed in had a breathtaking view of the majestic Alps right outside my window. The room was spotless and the bed was very comfortable. The pool, set against the stunning backdrop of the Bavarian Alps, was absolutely amazing. The pool area was meticulously maintained, and I could truly relax and soak up the breathtaking surroundings. The staff at this hotel provided outstanding service, treating me like a VIP from the moment I walked in. They were warm, attentive, and made me feel like royalty. The hotel facilities, including the gym and the sauna, were excellent. The location of the hotel, on a hilltop with stunning views, was absolutely perfect.

The best hotel breakfast I've ever had! The variety, quality, and presentation of the food were exceptional.

We stayed at a hotel in a convenient, peaceful, and scenic location next to Eagle's Nest bus station. The room and sleeping quality were superb, making it the best hotel during our 12-day trip. The staff, especially at the bar, reception, and service team. We enjoyed the food at the bar, and the overall experience was wonderful. The hotel staff went above and beyond to make our stay enjoyable, from helping with dinner reservations to providing welcome drinks and even a farewell gift. The views from the outdoor pool were unforgettable, and the rooms were quiet, clean, and well-designed. Room service was fast and the food was delicious.

There was nothing I didn't like 😊

The breakfast was good and they also offered complementary snacks in the afternoon. The location was fantastic - nestled in the mountains with beautiful views all around. We also enjoyed the on-site pool.

The staff were not very attentive and seemed to lack the enthusiasm we were expecting. The turn-down service was very early and awkward, interrupting our routine.

Amazing location with stunning views. Excellent staff, especially in the bar. Superb breakfast and beautiful pool setups. Incredible hospitality and a homey atmosphere.

The views from our room were absolutely breathtaking, with stunning mountain scapes that made us feel like we were lost in the clouds. The location of the hotel, while a bit challenging to reach, was worth it for the peaceful and secluded atmosphere. We also loved the cozy bar area with the open fire in the middle, which provided a lovely ambiance in the evenings.

Our room cleaning service was inconsistent and incomplete. We had to request for our room to be serviced on the first day as nothing had been done by 4 PM. The minibar was not replenished and we had to use our own mugs for tea as the ones provided were too small.

I absolutely loved the cleanliness of the hotel. Everything was spotless and well-maintained, making me feel comfortable and relaxed throughout my stay. The hotel facilities were also top-notch, with a beautiful terrace where I could enjoy the stunning views of the surrounding mountains. The breakfast served at the hotel was excellent, offering a wide selection of delicious food that kept me satisfied until late morning on weekdays and even until early afternoon on Sundays. The staff at this hotel were outstanding, always responsive and friendly, providing me with a great sense of hospitality.

Hard to think of anything.

The value for money was worth it and the room was very comfortable. The location of the hotel was great, with beautiful surrounding nature and fantastic views. The staff treated us very well, especially with their attention to detail in catering to our kids' needs.

The only thing that could have made the breakfast better was more variety in the breakfast items.

Stunning mountain views, spacious suite with balconies, excellent staff, convenient layout, delicious breakfast, and modern design.