Great central location. Friendly and helpful staff. Comfortable and clean rooms. Nice views from the balcony. Good variety at breakfast.

Nothing negative to say.

We had a fantastic stay at this hotel. The location was perfect, right in the center of the city, making it easy for us to access the sights, shopping street, and restaurants. The hotel facilities were great, with clean and soundproof rooms that offered a nice view from the balcony. The parking was convenient, located just below the hotel. The breakfast was delicious and COVID19 compatible, allowing us to choose what to eat and have it served to us. The staff were extremely helpful and friendly, creating a welcoming atmosphere throughout our stay.

All was perfect.

The hotel is located just in the center of the city, towards the eastern edge of the town, making it convenient to explore Freiburg. The rooms, especially those on higher floors, offer a wonderful view overlooking the Schwatzwald. The staff is friendly and attentive, ensuring a pleasant stay. Additionally, the breakfast, with its hot and cold options, is reasonably priced and provides a variety of choices.

All was well with this hotel.

We got great value for our money at Mercure in Freiburg. The room was spacious, clean, and had a brilliant view. The hotel's location was perfect, close to the old town center, and the staff were incredibly friendly and accommodating.

The breakfast option could have been improved with the addition of washcloths.

Great staff, comfortable rooms, convenient location near the center, easy parking, tasty breakfast.

This hotel is perfectly located on the edge of the charming town center, making it an ideal base for exploring. The staff were friendly and attentive, ensuring a pleasant experience from start to finish. The rooms were basic but had comfortable beds, allowing for a good night's sleep after a day of exploring. Additionally, the breakfast offered a variety of options, including delicious scrambled eggs.

No major issues, everything was satisfactory during my stay.

We had a wonderful stay at this hotel. The room was spacious and impeccably clean, complete with air conditioning for added comfort. The beds were incredibly comfortable, ensuring a good night's sleep. We were especially impressed with the breakfast selection, which was varied and plentiful. The location of the hotel was perfect for exploring the town, and the staff were kind and helpful throughout our stay. Despite being a 3-star hotel, the conditions felt more like a 4-star or higher establishment. We highly recommend this hotel to anyone visiting the area.

Nothing to dislike about our stay. 😊

The room was clean and spacious, and the Wi-Fi was the best I've experienced in any hotel. The location was perfect, with the train station and city center just a short walk away. The staff at the reception were friendly and helpful. Despite a small issue with breakfast reservations, it was quickly resolved by the hotel staff. I would highly recommend this hotel for its convenient location, comfortable rooms, and excellent service.

The family room was spacious and comfortable for me and my teenagers. The room and bathroom were impeccably clean, and the staff went above and beyond in their helpfulness. The hotel's location was perfect, just a short walk away from the charming old town and the magnificent cathedral. We also enjoyed the lovely view of the surrounding hills from our room on the 5th floor. The availability of car parking in the basement was very convenient. I highly recommend this hotel for its good value, great location, and the delightful town it is situated in.

I recently spent my Xmas holiday at a hotel in Freiburg and was pleasantly surprised by the experience. the hotel's location was perfect, with key attractions and the city center within a short walking distance. Additionally, the room was spacious and well-maintained, providing a comfortable and enjoyable stay. Moreover, the friendly and helpful staff made me feel welcomed throughout my visit.

Worst aspects of my Xmas stay

I had an amazing stay at this hotel! The staff was incredibly friendly and helpful. They gave us great suggestions for transportation to our planned activities and even saved us money. The hotel was also very clean, with housekeeping staff doing a great job of maintaining cleanliness every day. The location was perfect, being close to the Opry Mills Mall and the Opryland Hotel.

Nothing negative to say.

Great location near old town, quiet room, effective A/C and WiFi, friendly English-speaking staff, excellent breakfast, validated parking.

None.

Clean room, friendly staff, central location, good breakfast options, nice views. 👌

Great location, close to old town and train station. Quiet room with good soundproofing. Effective A/C and WiFi. Friendly staff, English speaking. Excellent breakfast with a variety of options. Convenient parking validation.

The hotel had excellent facilities and staff. The breakfast selection was fantastic and the dining area was spacious and inviting. The room was modern with a lovely balcony and great views. The bathroom was also spacious and well-equipped. The hotel's location was very convenient, close to the old town and plenty of bars and restaurants nearby.

The staff at the hotel were incredibly helpful and accommodating. We felt at ease throughout our stay and nothing was too much trouble for them.