Great location, clean and spacious rooms, comfortable beds, helpful service, decent WiFi.

Nothing, all was good.

The restaurant had delicious food and excellent service. The staff at reception and in the restaurant were friendly and helpful. The hotel was clean and well-presented, both inside and out. The location was convenient for visiting nearby attractions.

This hotel is a luxurious retreat with exclusive amenities that truly fulfilled my needs. The spa and wellness centre was fantastic, and the indoor swimming pool was a perfect break from the busy city. The massage I received was top-notch, and the garden area was a peaceful escape. The in-room breakfast was delicious and the restaurant had great options. The bar/lounge area was an enjoyable place to relax. It's conveniently located with many local attractions nearby, making it a great choice.

The only minor issue was the service. While it was friendly and helpful, it could have been more prompt in responding to requests.

If you're looking for a conveniently located hotel near the railway station in a silent neighborhood, this is not the place for you. However, if you're a food lover, the multicuisine restaurant here is a hidden gem. The mutton dish is out of this world, and the staff, especially Mr Jivi, will provide excellent recommendations for nearby attractions like Amarkantak.

The response to traveler's issues has been very poor. Refusing to refund for missed flights and lack of timely decision-making on late check-out requests brings down the overall experience of this hotel.

During our recent stay at Grand Heritage Narmada Jacksons, we were thoroughly impressed with the excellent service provided by the staff. They were incredibly helpful and courteous, ensuring that our needs were met throughout our stay. The restaurant at the hotel also exceeded our expectations, offering amazing food that we couldn't get enough of. The overall experience left us feeling satisfied and content. we highly recommend this hotel for a peaceful and enjoyable stay.

During our romantic escape, we found two facilities quite impressive, including the well-prepared food, which was served in our room with much care, and the amenities available in the room. The location was also perfect for our needs, as it was in the heart of the city where we could easily access the spots we wanted to visit. we couldn't get enough of the beautiful scenic views around the hotel.

There were a few things we didn't like about the hotel. the television in the room was a bit small for our liking.

The hotel staff greeted me by my name and provided a warm welcome upon arrival. The hotel's exterior and interior were clean and tastefully presented. The room was spacious and the bed was comfortable. The restaurant offered a delicious hot buffet dinner with excellent service. Special mention to Praveen at the restaurant and Ankur at the reception for their helpfulness and suggestions regarding food and queries.

Aspect: Could not be improved in any way.