My recent stay at The Residency in Chennai was excellent. I was in town for shopping and stayed here for a few days. The hotel's location was perfect as it was close to the popular shopping areas of bondy bazaar and t.nagar. This made it convenient and cost-effective for me to travel around by auto. The staff at the hotel were extremely pleasant and helpful, always ready to assist with any queries or requests. I must mention Mr. Arun at the Spice Jar who went out of his way to provide great service. The hotel also provided good value for money, with a reasonable price for the room. The food, although not exceptional, had a decent taste. The staff, including the executive chef, were polite and ensured that I had a pleasant dining experience. The hotel also offered free and reliable wifi, which was a bonus. The toiletries provided were of good quality, ensuring a comfortable stay. I had a minor issue in my room where I found a small nail, but the manager promptly addressed the issue, apologized, and even removed the item from the bill. The executive chef also came to my room personally to ensure everything was okay. As a gesture of apology, the hotel did not charge me for room service food, which was a thoughtful and appreciated gesture. I had a very enjoyable stay at The Residency and would definitely choose to stay here again when I return to Chennai.

Strongly recommend this hotel.

The coffee station and live dosa counter were a perfect delight for us as vegetarians and vegans. The breakfast spread offered a wide variety, including millet options, catering to our dietary preferences. The clean and comfortable rooms made for a pleasant stay. Additionally, the central location allowed easy access to nearby restaurants and shopping malls.

We felt more than at home during our stay, with the hotel staff going above and beyond to ensure our comfort. Nothing was too much trouble for them.

Great location in the heart of the city, surrounded by restaurants and shopping areas. Close proximity to major attractions and US embassy. Enjoyed the complimentary breakfast and the well-maintained gym.

Service charge automatically added to the bill without guest's discretion. Hotel should give the option to pay or not.

We had a wonderful time at Residency. The buffet spread in Spice Jar Restaurant was absolutely delicious, with a great variety of starters, seafood, and vegetarian options. The dessert counter had a wide selection of Indian sweets and cakes. The friendly service and attention to detail by Chef Ganesh and Chef Kishore made the dining experience even more enjoyable. The location in the heart of the city was convenient, and the decor of the restaurant was pleasant. we highly recommend Residency for a top-rated dining experience.

The Residency in Chennai is an excellent choice for business travellers due to its prime location, nearby market area, and good hotel options. The staff were friendly, professional, and helpful, making our stay enjoyable. The quality of the hotel and services provided justified the cost. The FNB service was good, and the surprise upgrade and cake for a newly married couple was an excellent gesture.

Hard to think of anything.

We had a wonderful stay at this hotel. The staff was friendly and helpful, and the service was top-notch. The hotel facilities were clean and well-maintained. The location was perfect, right in the heart of the city center and close to shopping complexes. The breakfast provided was delicious with a wide variety of options to choose from. we were highly satisfied with our stay.

Can't fault anything about it.

During my recent stay at Residency, I experienced exceptional hospitality and kindness from the staff. The rooms were clean and the location was ideal, providing a peaceful atmosphere away from the noise. The hotel also offered a fair WiFi connection, which was a bonus. Additionally, the duty managers were extremely helpful whenever I needed assistance.

The location was perfect, situated near the main area of the city and close to the Intel airport. It was also convenient for shopping as it was located in the busy T Nagar area. The room was clean and comfortable, and the bathroom was well-maintained. The hotel staff provided excellent service, and they were friendly and professional. The breakfast was delicious and had a variety of options. Additionally, the hotel offered facilities such as a restaurant and helpful amenities in the room.

There were a few instances where the service could have been improved.

Attended a fabulous event in their banquet hall. Ended the day at Bike & Barrel with a nice beer. Enjoyed a variety of dishes at Pavilion, especially the buffet. The Respa spa services were tempting and helped me rejuvenate. The Residency group has charming boutique hotels worth visiting.

Room cleaning was a bit lacking, had to ask for basic amenities such as hand towels and soap.

We had an amazing stay at this luxurious hotel. The location in the heart of the city made it convenient for shopping and visiting famous temples. The service provided by the staff was exceptional, from the chauffeur to the duty manager. They were always there to cater to our needs and provide us with an unforgettable experience. The room amenities were top-notch, with air conditioning, a mini-bar, and a comfortable sitting area. The restaurant and bar/lounge area offered delicious food and drinks. the staff provided amazing service and made our stay truly enjoyable.

We would highly recommend this hotel to families looking for a comfortable and enjoyable stay.

Convenient location for disabled guests. Helpful staff, especially Mr. Mohanadas. Well-placed room. Right-height bed for disabled individuals. Crisp croissants with delicious fillings. Refreshing fruit juices. Good Chinese food. Plenty of towels in the bathroom. Excellent breakfast with a great variety of food items. Clean and quiet room. Friendly and helpful staff.

Great location for shopping. Good buffet and service in the restaurant. Friendly and helpful staff. Spacious rooms with good internet and lighting.

I recently stayed at The Residency hotel in Chennai for 5 nights during a business trip. I was very impressed with several aspects of my stay. the room was comfortable and well-appointed, providing a relaxing environment after a long day of work. Secondly, the WiFi connection was excellent, allowing me to stay connected and productive. The in-room service was also top-notch, with prompt and efficient delivery of any requests I had. I must also mention the Chinese restaurant, Chin Chin, which had delicious food and a friendly staff who made dining there a memorable experience. Moreover, the entire hotel staff, from the doormen to the managers, were incredibly attentive and went above and beyond to cater to my needs, even if it was not part of their job responsibilities. Lastly, the hotel's central location made it convenient for me to navigate the city and explore during my free time.

I do recommend this hotel.

Received two complementary items during my stay. Great location close to shopping and dining areas. Enjoyed the complimentary breakfast.

Staff were not responsive to requests. Room lighting system needs improvement.

We were really impressed with this place! It's in a great location, so central and close to all the shopping areas. The staff were fantastic - so friendly and willing to help with anything we needed. We especially appreciated the room service, car hire and shuttle service. The room was really comfortable and well appointed - lots of great amenities like tea and coffee facilities, mini-bar, ironing facilities and a flat-screen TV. We also loved the leisure facilities - the spa and fitness centre were amazing!

We would highly recommend this venue to anyone looking for a comfortable and convenient place to stay.