The staff, especially Jamie, made us feel welcome and comfortable from the moment we arrived. The location is perfect for shopping and cafes. The room was spotless and comfortable. The food in the bar was top class, with excellent service and a great atmosphere. This hotel will be our base in the future.

Felt like visiting family, no complaints.

This hotel boasts an ideal location in the heart of the city, making it a great base to explore the local attractions. Guests can easily reach the city center and the train station. Some of the rooms offer beautiful views of the Shannon River. The shower room is spacious and well-furnished.

Some guests reported issues with noise, possibly due to lack of soundproofing in the rooms.

Spacious rooms, comfy beds, and clean bathrooms. Attentive staff ensures safety and enjoyment during breakfast. Great location near city center and convenient parking. Exceptional check-in/out experience. Perfect amenities and ideal city ambiance.

Central location. Our executive double room was modern, clean and practical. We had a delicious meal at McGettigans and appreciated the helpful and friendly staff. The hotel is situated close to shopping and nightlife, making it the perfect choice for our stay. I would recommend this hotel.

Central location, affordable price, quiet room, clean & well-equipped, friendly & helpful staff, close to shops & train station.

Nothing, all was good.

I stayed at the hotel for a weekend getaway in a double room. The central location was perfect, within walking distance of the city center and with convenient parking nearby. The room was spacious and the bed was very comfortable. The staff were friendly and helpful. The hotel has a lovely view of the river and has been beautifully refurbished. The value for money and location were unbeatable. Breakfast was delicious and served until 11am, which was ideal, and checkout was at 12 noon.

Strongly recommend this hotel.

Clean, bright and comfortable double rooms at a great location. Walk along the river to reach the city center. Friendly, polite and helpful staff at the reception and restaurant. Tasty food at fair prices. TV with Netflix in each room.

Convenient location, friendly staff, good food, 24-hour parking option, ideal for attending shows in the city. Great value for those with physical handicaps.

Assistance readily available, staff goes above and beyond to help.

We had a great night away at this place. The location was perfect, within a short walk of the main shopping area but just outside of the main tourist area, so it was quieter at night and we could get a good night's sleep. The service from the staff was excellent, particularly the receptionist upon arrival who was very helpful and friendly.

Highly recommend this hotel to friends, couldn't fault it.

Excellent location, spacious room, comfy bed, amazing breakfast, friendly staff.

Nothing.

For the price of €100, the executive room we booked was beautifully decorated and the bed was incredibly comfortable with a 12-inch mattress. The bathroom was also nicely decorated, and the Nespresso machine in the room was a bonus for coffee lovers like myself. The hotel is conveniently located just a short walk from the city center and the parking garage is right next to the rear entrance. The staff were incredibly friendly and even apologized for a disturbance happening outside the hotel. We also had a great meal in the bar, which was excellent.

Hotel breakfast could be improved with better sausages and softer eggs.

The hotel's location was great, central and close to everything we needed. The staff were very friendly and helpful. We also appreciated the two complementary bottles of water left in our room each day. The room was clean and the beds were comfortable, providing us with a good night's rest.

Our room faced the street and was very noisy, especially during the night with all the traffic. We didn't like the cheap shampoo and body wash mounted on the shower wall, it was not a good quality product.

The staff were lovely and everything went smoothly. The room was nice, quiet, and had a lovely view. The beds were very comfy. The food in the bar was good value and the atmosphere was great with the Cork/Limerick matches. The reception staff, night porter, and security man were friendly and helpful.

Felt very well taken care of, no reason to complain.

We were lucky to have stayed in a well-located hotel, right in the center of everything. The hotel's proximity to the river allowed us to enjoy beautiful views during our stay. The room was clean and comfortable, with ample wardrobe space. The friendly staff provided excellent service and were always willing to assist us. The breakfast exceeded our expectations, with delicious options available in the restaurant.

We did encounter a disappointing aspect when it came to the hotel offerings in the restaurant.