We had a wonderful experience staying at this hotel! The staff were incredibly friendly and helpful, always smiling and positive. They spoke perfect English and even other languages, which made communication a breeze. The rooms were spacious and clean, with comfortable beds that ensured a good night's sleep. We also appreciated the small touches like having fresh drink water bottles in the refrigerator daily. The location was perfect for us as it was a little out of the busy center, allowing for a peaceful and quiet stay. Plus, the hotel provided free parking with plenty of space, which was convenient for our daily trips to different tourist attractions. we were extremely satisfied with our choice and would definitely recommend this place for a trip to the area.

This hotel is a hidden gem and we highly recommend it to anyone visiting the area.

our stay at the hotel was absolutely perfect. the staff was friendly and helpful, making us feel very welcome. the room was clean and comfortable, and we loved having access to the internet. the breakfast was delicious with something for everyone. the location was great, with a shopping mall nearby and the hotel being quiet despite its proximity to major routes.

No restaurant food available, only frozen dishes.

The parking at Mercure was very convenient and easily accessible. It was a relief to not have to worry about finding a spot for my car. I had a great experience with the in-room amenities, especially the spacious and comfortable room with a desk area and a flat-screen TV. The en-suite shower and toilet were clean and well-maintained. I also enjoyed the variety of options available at breakfast, including scrambled eggs and bacon, typical Italian breakfast cakes, fresh fruit, and cereals.

The staff were exceptionally friendly and helpful, and they spoke fluent English. The beds in the room were huge and incredibly comfortable, allowing me to have a peaceful and restful sleep. The location of the hotel was in a quiet area, which meant there was no noise to disturb me during the night. The free parking was also a great convenience, as I didn't have to worry about finding a spot for my car. the service and comfort provided by this hotel exceeded my expectations and made my stay truly enjoyable.

I highly recommend this hotel to everyone.

Clean hotel with spacious rooms. Very friendly and helpful staff who speak multiple languages. Free parking available on site. Excellent breakfast with a wide variety of options. Comfortable beds for a good night's sleep.

As guests with children, we loved the spacious rooms and comfortable beds. The hotel provided free parking, which was convenient for our travels around the area. The breakfast had a great variety of options, including delicious coffee and cappuccino made at the bar. The staff were friendly and spoke English, making our stay even more enjoyable. The location was perfect for us, with easy access to popular tourist destinations like Cinque Terre and Genova.

Felt like family, no complaints whatsoever.

We enjoyed the complimentary breakfast that provided a variety of hot and cold options such as eggs, bacon, pastries, and fresh fruit. The staff was friendly and helpful during our stay. the location, although a bit outside of the city, offered ease of access to major highways.

The room had no air conditioning in April, leaving it stuffy and outdated in its decor. It also felt a bit isolated without many options for nearby restaurants and entertainment.

Comfortable rooms, helpful and polite staff, easy public transport access, rich breakfast with Italian espresso, free parking.

The hotel is conveniently located near the Genova-Milano highway, making it easy to access if you're traveling by car. It is also close to the motorway, allowing for quick and easy travel to other destinations. However, it is important to note that the hotel is far away from any tourist areas and not within walking distance of any restaurants.

The air conditioning in the rooms was not working properly, which made the rooms quite stuffy and uncomfortable.

Second stay, big hotel, free parking, comfortable bed, helpful staff.

All good.