We had a fantastic stay at this hotel. It was conveniently located within walking distance of the train station, making it easy for us to explore the surrounding cities. The town center was also just a short stroll away, with plenty of restaurants and shops to choose from. Our room was clean and comfortable, and the bathroom was modern and well-maintained. The staff were friendly and helpful, providing us with great recommendations for restaurants and attractions. The daily breakfast offered a wide selection of delicious foods. We also enjoyed the view from our room's balcony, overlooking the bustling streets below.

I had the most memorable dining experience at Hotel Puccini. The restaurant staff recommended the perfect dish and their friendliness made the evening even more enjoyable. The food was absolutely delicious, leaving me wanting more. I highly recommend this hotel for its exceptional dining experience.

Polite and friendly staff. Beautiful, spacious, and clean rooms. Excellent service and delicious gluten-free food. Convenient location for visiting surrounding cities. Helpful and knowledgeable staff made us feel at home.

Friendly staff, comfortable bed, varied breakfast, central location for exploring nearby towns.

Nothing to complain about at all.

We had a fantastic stay at this hotel. The staff were friendly, informative, and treated us like special guests. The rooms were comfortable and immaculately clean, with balconies. The breakfast was superb and the staff went above and beyond for our grandchildren. The hotel is conveniently located near the railway station, making it easy to visit nearby Florence and Lucca. We would definitely recommend this hotel to family and friends.

Absolutely nothing.

Great location. Good accommodation. Helpful, knowledgeable staff. Excellent breakfast schedule. Safe and easy for children. Charming and tasteful interior. Good Tuscan dishes in the restaurant. Big, beautiful and clean rooms. Super friendly staff.

Nothing, no complaints at all.

I had an amazing stay at this luxurious hotel. The location was perfect, right in the center of town with plenty of restaurants and cafes nearby. The staff were incredibly friendly and helpful, making me feel like a VIP guest. The room was spacious and comfortable, with all the necessary amenities. I particularly loved the delicious breakfast buffet and the convenient room service. this place provided enhanced comfort and quality services that made my stay truly enjoyable.

I would highly recommend this hotel to family and friends.

The hotel was conveniently located near the city center and had plenty of parking spots available. The room was clean and the bed was comfortable. The continental breakfast had a great selection.

The staff was not very friendly or helpful. When I asked for directions to a nearby restaurant, the receptionist simply pointed at a map and walked away without offering any assistance.

This hotel is truly a gem. From the moment I arrived, the reception staff made me feel at home with their warm and friendly welcome. The rooms are spacious and beautifully decorated, with comfortable beds and a delightful balcony to enjoy the views. The hotel is conveniently located in the heart of the city, just a few minutes' walk from all the main attractions and the famous thermal historical building. The restaurant offers delicious food, with gluten-free options available, and the staff always go above and beyond to ensure a memorable dining experience. One of my favorite spots in the hotel is the enchanting outdoor lounge area, adorned with twinkling lights that create a magical ambiance. I highly recommend this hotel and can't wait to return in the near future.

None. I would definitely recommend this hotel to family and friends.