Conveniently located near the train station with a shuttle service. Fantastic view from the top floor. Attractions within walking distance, especially enjoyed Matsumoto Castle. Clean and comfortable room. Friendly and competent staff. Nice bakery and gift shop downstairs. Helpful with inquiries. Lobby lounge with free drinks and nibbles. Delicious breakfast with plenty of options. a beautiful hotel with great amenities.

I had a fabulous stay at a hotel located just a walk away from the center of the town and train station. The location was excellent, especially since the hospital was just a 10-minute walk away. The hotel staff were extremely helpful and provided excellent service. I also enjoyed the lovely deep bath and the amazing water pressure in the shower. The bed was really comfortable, and I slept well with the dark curtains. The breakfast provided heaps of variety to suit all tastes and needs, and I was especially happy with the Japanese-style breakfast option. I highly recommend this hotel for a great location and comfortable stay.

We stayed at a hotel that was conveniently located very close to the train station. It was just a short walk away, making it easy for us to explore the city. The staff were incredibly friendly and helpful throughout our stay, ensuring that we had everything we needed. The breakfast offered a delicious mix of Japanese and Western cuisine, giving us a great start to our day.

One of the restaurants in the hotel closed quite early, which was a bit surprising.

Friendly staff, personalized service. Top floor breakfast room with amazing views. Fantastic array of options for breakfast. Free shuttle service to sister hotel for Onsen. Free use of bicycles in the city.

Nothing to fault.

We had a fantastic stay at this luxurious hotel! The location was perfect, nestled in a quiet area with a beautiful park in front. It was right in the center of the Japanese Alps, making it a great base for exploring the surrounding area. The service provided was top-notch, with friendly and helpful staff at our disposal. The room was spacious and well-appointed, with all the amenities we could ask for including a mini-bar, ironing facilities, and a comfortable sitting area.

Spent Christmas at a hotel in Matsumoto and had a wonderful experience. The hotel was located within walking distance of the main attractions, making it easy to explore the area. The breakfast served every morning had a variety of foods to choose from that satisfied everyone, and the panoramic views in the morning were amazing. Plus, the concierge service was exceptional and helped with all of our needs.

The rooms were a bit small and crowded, even for Japan. The bathroom was a bit outdated and had a sewer smell.

Located in the heart of the town, this hotel offers a convenient base for exploring Matsumoto. It is just a short walk from the train station, making it easily accessible for travelers. The staff are friendly and helpful, providing excellent service throughout our stay. The breakfast spread offers a variety of delicious Japanese dishes, giving guests a taste of local cuisine. The rooms are comfortable and modern, with renovated options available. Some rooms provide beautiful views of a Japanese garden and the mountain range in the distance.

Some guests have mentioned that the rooms can get quite warm, especially in between seasons when the heating and cooling systems are not in use.