The staff were amazing, very cute and provided great service. The onsen was nice and the food was good. The taxi service was also a plus. The room was clean and comfortable, and I loved the selection of toilets. The massage chair was a great addition. The staff was attentive and helpful, especially with food allergies. The chef even changed the meal for our friend with allergies.

Felt very much at home, no complaints whatsoever.

I had a great time during my stay at Arima Hot Spring Ryokan Hanamusubi. The staff was friendly and always willing to help me with any problems I had. The private outdoor bath was the highlight of my trip, allowing me to relax and unwind. The warm and salty spring water was invigorating, and the provided bathroom products were a nice touch.

While the onsen was enjoyable, it was on the smaller side and had a slight detergent smell at times. Additionally, the room wifi was not working properly, and the massage chair could only be used in limited courses.

Had an amazing stay at a ryokan in Arima Onsen. From the warm welcome to the fabulous food and spacious room, everything was perfect. The staff were incredibly attentive and even switched our dinner to lunch to accommodate our schedule. The massage was great and the onsen was relaxing. Would definitely stay here again.

Can't recommend this hotel highly enough.

I had a truly authentic ryokan experience at this wonderful hot spring retreat in Kobe. The food was absolutely amazing, especially the breakfast which exceeded my expectations. The hot bath facilities were top-notch and provided a truly relaxing experience. The staff were incredibly polite and helpful throughout my stay. I particularly appreciated receiving an email before my trip to inquire about my dietary restrictions. The jacuzzi tub in my room was an added bonus that I absolutely loved. I would highly recommend Arima Hot Spring Ryokan Hanamusubi for a memorable stay.

I had a wonderful stay at the Ryokan Hanamusubi in Arima Hot Spring! The drive to the hotel through the mountains was incredibly scenic. The dinner and breakfast menus were brilliant, with delicious and fulfilling dishes. The compact room exceeded my expectations, with a spacious bathroom and entryway. The staff were professional yet friendly, providing exceptional service. The onsen, especially the three outdoor baths, were heavenly. I loved my time here and will definitely return.

Can't recommend this hotel highly enough!

The onsen experience was incredible, with a variety of baths to choose from, including one with gold and silver. The food at this hotel was absolutely delicious, both the dinner and breakfast were superb. I also loved the convenience of the shuttle service, especially when I had heavy luggage. The driver was very polite and helpful, making the transfers to and from the hotel a breeze.

Although the location was a bit far, the hotel offers a car service to pick up guests with big luggage, so it's not a major issue. The only other downside was the lack of English-speaking staff, which made communication a bit challenging.

I absolutely loved my stay at this mountain hotel. The breathtaking drive to the hotel set the tone for an amazing experience. The dinner and breakfast served were both exceptional, with delicious and fulfilling dishes. I had the pleasure of staying in two different rooms, one with an individual hot spring and the other spacious enough for six people. The individual hot spring was by far the best I've ever booked, with golden spring water from the region. The in-room dinner was a true delight, featuring delicious sashimi and a great selection of beef. The public hot spring, including the open-air option, was also a wonderful experience. The staff at the hotel were phenomenal, providing top-notch service throughout my stay. They helped me figure out transportation for the next day, ensuring a smooth transition to my next destination.

Nothing, all great.

The value for money was excellent and the room was spacious and comfortable. The location in the mountains was stunning and the staff treated us with professionalism and kindness.

The food for breakfast could have been better, perhaps with more variety or options to choose from.

The food was a highlight of my stay. The variety of dishes offered during my New Year's meal was impressive, and every bite was delicious. the location was convenient for exploring the nearby town and hot springs. Plus, the onsen provided a relaxing and serene experience.

The room that I stayed in was smaller than I expected, which made it challenging to fully enjoy the traditional ryokan experience. some of the staff members were not as welcoming or friendly as I would have hoped.

We had an amazing experience at this hotel! The staff was incredibly accommodating and helpful, going above and beyond to make our stay comfortable. They even created delicious vegetarian meals for us, despite our dietary restrictions. The location of the hotel was absolutely stunning, nestled on a hill with breathtaking views. The room itself was spacious, clean, and beautifully designed, with a private onsen that we could enjoy 24/7. We loved the in-room amenities, such as the massage chair and flat-screen TV in the shower room. this place provided us with enhanced comfort and luxury, making our stay truly memorable.

We highly recommend this hotel to everyone.

The food is incredible, with a kaiseki that includes 15 different dishes. The room is spacious and clean, with a private hot springs bath and a massage chair. The staff are welcoming and accommodating. The location, although a bit of a walk from the Rokko-Arima Ropeway, offers breathtaking scenery.

Great food , impressive breakfast. Excellent hot bath facilities. Polite and helpful staff. Authentic ryokan experience. Prior email to ask about dietary restrictions. Jacuzzi tub in bathroom. Awesome!

Nicely renovated lobby. Extremely helpful staff. Delicious meals. Accommodating and helpful. Special meals for dietary restrictions. Large and well-planned rooms. Friendly and English-speaking staff. Comfortable futon beds with choice of pillows. Shuttle service from/to station

Nothing, all was good.

I had a fantastic experience staying at this luxurious hotel on the mountain. The location was breathtaking, surrounded by beautiful scenery, and easily accessible by cable car. The room was spacious, clean, and comfortable, with a massage chair and a private hot springs bath. The staff were very attentive, providing impeccable service throughout my stay. The meals served in the room were exceptional, showcasing the delicious Japanese cuisine. I also enjoyed the spa and wellness centre, where I indulged in a relaxing massage. this place exceeded my expectations in terms of comfort, hospitality, and amenities.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay in a serene mountain setting. The staff's attention to detail and the quality of service provided make it a truly memorable experience.

Great staff, delicious meals, beautiful hot spring bath, stunning view from the room, convenient transportation.